Ticket Agent jobs in USA
463 ticket agent jobs found: showing 201 - 250
Director Of Support
Company: Virtuous Software |
toward a sustained SLA of 2 to 72 hours, based on ticket priority Own Requester Wait Time: any time a customer re-engages... on an open ticket, we reply within 24 hours, for as long as the ticket stays open. Build and defend the capacity planLocation: Phoenix, AZ, USA
| Salary: unspecified | Date posted: 25 Aug 2026
Technical Support Agent I
Company: Malone Staffing Solutions |
or through our ticketing system. In this position as a Technical Support Agent, you are the first contact of technical support... with ticket tracking software and technical documentation preferred Knowledge, Skills & Abilities Excellent customer serviceLocation: Louisville, KY, USA
| Salary: US$20 per hour | Date posted: 25 Aug 2026
Help Desk Specialist
Company: Chenega |
number, live agent chat, self-service tickets, and emails. Record all technology incidents/service requests in ServiceNow..., troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devicesLocation: Orlando, FL, USA
| Salary: US$17 per hour | Date posted: 25 Aug 2026
Help Desk Supervisor
Company: Chenega |
. Conduct regular quality assurance reviews, ticket audits, and coaching sessions to improve customer service, technical... improvement initiatives to support mission success. Monitor agent availability, productive status, and contact volume to ensureLocation: Fort Sam Houston, TX, USA
| Salary: unspecified | Date posted: 25 Aug 2026
Manager, Security Engineering, Aws Security Incident Response
Company: Amazon |
cause analysis over ticket count Due to the nature of the work performed within this team, candidates...'s CISO to walk through findings and advise on remediation - Review AI investigation agent outputs and work with engineersLocation: Seattle, WA, USA
| Salary: unspecified | Date posted: 25 Aug 2026
Help Desk Specialist
Company: Chenega |
number, live agent chat, self-service tickets, and emails. Record all technology incidents/service requests in ServiceNow..., troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devicesLocation: Ashburn, VA, USA
| Salary: US$17 per hour | Date posted: 25 Aug 2026
Call Center Agent
Company: Qureos |
Job Title: Call Centre Agent Location: San Diego, California, United States Employment Type: Full-Time... and professional Call Centre Agent to join our customer service team. As a central destination for live entertainment, filmsLocation: San Diego, CA, USA
| Salary: unspecified | Date posted: 24 Aug 2026
Servicenow Analyst
Company: Hajoca |
. Identify and drive remediation of data hygiene issues that distort metrics including improper ticket status use, misrouted..., AI Search, Virtual Agent, and Predictive Intelligence. * Configure, tune, train, and test AI-driven capabilitiesLocation: Lafayette Hill, PA, USA
| Salary: unspecified | Date posted: 22 Aug 2026
Sr. Helpdesk Technician
Company: Stefanini |
or field service agent to move into a role with more responsibility. Much of your work will be off phone, and aiding leadership... data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queueLocation: Troy, MI, USA
| Salary: unspecified | Date posted: 22 Aug 2026
Customer (billing) Support Agent (german)
Company: Blueprint Technologies |
. Build what matters. About the Role We're looking for a Customer Billing Support Agent with fluency in German and English.... Provide support across additional ticket queues based on business needs. Demonstrate Blueprint's values through dailyLocation: Bellevue, WA, USA
| Salary: unspecified | Date posted: 22 Aug 2026
Director Ai Ready Endpoint Infrastructure Security
Company: V2X |
workforces. Agent-Ready Device Architecture Define and implement the architecture for AI-ready endpoints: provision devices... for running AI agents as first-class workloads including agent identity, sandboxing, resource limits, and behavioral monitoringLocation: USA, USA
| Salary: unspecified | Date posted: 22 Aug 2026
Sous Chef
Company: Colonial Williamsburg Foundation |
, in cooperation with the Guest Service Managers Oversee production of all prep items ensuring recipe adherence, ticket times... to the recipe cards and plate presentation. Work in corporation with purchasing agent to insure the freshest and costLocation: Williamsburg, VA, USA
| Salary: US$45000 - 65000 per year | Date posted: 22 Aug 2026
Senior Lifecycle Marketing Manager
Company: Lawn Love |
, or contradicts another channel gets caught and diagnosed on its own - and where it's safe to do so, corrected before a support ticket... How we use AI What gets automated, what gets personalized, what an agent handles, and what stays human. You set that directionLocation: Texas, USA
| Salary: US$120000 - 150000 per year | Date posted: 22 Aug 2026
Itsm Knowledge Manager
Company: Koniag Government Services |
virtual agent, and self-service portals, to ensure knowledge is surfaced contextually at the point of need. Develop..., including familiarity with FISMA, FedRAMP, or related compliance frameworks. Familiarity with ServiceNow Virtual AgentLocation: Washington DC, USA
| Salary: unspecified | Date posted: 21 Aug 2026
Enterprise Help Desk (ehd) Agent, Tier 1
Company: Leidos |
1 Agent to join our team on a high-impact government contract for the US Department of the Airforce (DAF). This position... expands the current EHD team to meet growing mission requirements and support needs. The Tier 1 Agent will deliver front lineLocation: Lorton, VA, USA
| Salary: unspecified | Date posted: 21 Aug 2026
Ticketing Agent - Ski Resort Seasonal Position 26
Company: Tenney Resort & Recreation LLC |
Join the Crew That Keeps Tenney Moving - Ticket AgentTenney Mountain Resort is a family-owned, revitalized ski... charm, 1,650 feet of vertical, and authentic New England ski culture.Your Day on the Mountain (Key Responsibilities)TicketLocation: Plymouth, NH, USA
| Salary: unspecified | Date posted: 21 Aug 2026
It Support Specialist I (on-site)
Company: Alivi Health |
. DUTIES & RESPONSIBILITIES Service & Ticket Management Monitor and triage requests via phone, email, and the Jira Service... lineofbusiness apps (e.g., Five9 softphone/agent desktop, user access basics, secure browser environments). Collect logsLocation: Miami, FL, USA
| Salary: unspecified | Date posted: 21 Aug 2026
Passenger Service Agent
Company: Menzies Aviation |
assigned charter flight. Verify ticket and seat reservations. Match manifest to on-board count Assist with variousLocation: Kansas City, MO, USA
| Salary: unspecified | Date posted: 21 Aug 2026
Staff Software Engineer, Agent Eval Platform
Company: ServiceNow |
what an agent did - across a multi-step trajectory through a world it changed - precisely enough that the score can teach it... to do better? That signal is what this role owns. You'll build the judgement layer of our agent evaluation platform: the rubrics, the judgesLocation: Santa Clara, CA, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Staff Software Engineer, Agent Eval Platform
Company: ServiceNow |
what an agent did across a multi-step trajectory through a world it changed precisely enough that the score can teach it... to do better? That signal is what this role owns. You'll build the judgement layer of our agent evaluation platform: the rubrics, the judgesLocation: Santa Clara, CA, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Ai Engineer
Company: Vouch |
. What You'll Do Ship agentic workflows end to end. Design tool contracts, capability boundaries, and approval gates for an agent... storage, OLTP/OLAP databases, and the two-way plumbing between an agent and the systems of record it must respect. WorkLocation: Chicago, IL, USA
| Salary: US$180000 - 220000 per year | Date posted: 20 Aug 2026
Soc Operator
Company: Securitas |
or more experience working in Loss Prevention as a Asset Protection or Loss Prevention undercover agent with experience conducting... functionality trouble ticket information gathered and submitted to correct support group Ensure timely and effective responseLocation: Sunnyvale, CA, USA
| Salary: US$30.9 per hour | Date posted: 20 Aug 2026
Ticket & Product Sales Agent
Company: Mount Snow |
To Learn More, please review the Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services... in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetimeLocation: West Dover, VT, USA
| Salary: US$20 per hour | Date posted: 20 Aug 2026
Soc Operator
Company: Securitas |
as a Asset Protection or Loss Prevention undercover agent with experience conducting video review, video down load, and live... Radio and call logging Incident Report information collection Security Equipment functionality trouble ticket informationLocation: Sunnyvale, CA, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Staff Site Reliability Engineer
Company: Sight Machine |
, observability, incident response and the emerging demands of running agentic AI systems in production: LLM gateways, agent...-AI-first engineering mindset: identify where AI-driven automation and agent-based tooling can replace manual toil, and holdLocation: Ann Arbor, MI, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Telecom Operations Analyst/administrator
Company: Capgemini |
and maintain voicemail accounts and associated settings. Configure contact center agent accounts, including: Agent IDs, Team... assignments, Skill group assignments, Peripheral associations, Agent profile updates. Validate configurations and ensure accuracyLocation: Cincinnati, OH, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Solutions Architect
Company: Zenity |
and ticket handoffs. Your job is to close the gap between what the Zenity platform can do in the abstract and what the customer... in their office, on their calls to figure out what's actually blocking a deployment, not what a ticket says is blocking itLocation: New York City, NY, USA
| Salary: US$190000 per year | Date posted: 20 Aug 2026
Help Desk Specialist I – Tier 1
Company: Chenega |
and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self..., and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printersLocation: Ashburn, VA, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Automation Engineer
Company: Koniag Government Services |
creation from monitoring platforms. Engineer self-service automation capabilities, including virtual agent chatbots, automated... ticket routing, auto-resolution workflows, and end-user self-help request fulfillment. Develop and maintain automatedLocation: Washington DC, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Part- Time Customer Service Agent - Sfo Airport
Company: PrimeFlight Aviation Services |
Description : WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working... Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This roleLocation: San Francisco, CA, USA
| Salary: US$22.51 per hour | Date posted: 20 Aug 2026
Solutions Architect
Company: Zenity |
and ticket handoffs. Your job is to close the gap between what the Zenity platform can do in the abstract and what the customer... in their office, on their calls to figure out what's actually blocking a deployment, not what a ticket says is blocking itLocation: Georgia, USA
| Salary: US$190000 per year | Date posted: 20 Aug 2026
Senior Manager, Launch Excellence
Company: Uber |
experiences they create - and customer experience doesn't begin when a ticket arrives. It begins the moment a new feature... experience metrics to be embedded in product launch success criteria from the outset. Use data, agent feedback, and customerLocation: San Francisco, CA, USA
| Salary: unspecified | Date posted: 20 Aug 2026
Remote Sales Closer — Warm Inbound Leads | Uncapped Commission | Weekly Pay
Company: Choate Agency |
-ticket or commission-based preferred Documented track record of hitting or exceeding targets Coachable ego loses... This is a 1099 independent contractor position. Income is commission-based. No agent's earnings should be viewed as typicalLocation: Delray Beach, FL, USA
| Salary: US$75000 - 150000 per year | Date posted: 20 Aug 2026
Reno And Sparks Area - Sportsbook Agent / Ticket Writer
Company: BOOMERS SPORTS BOOK LLC |
Benefits: Free uniforms 401(k) The Sportsbook Agents (Ticket Writers) play a critical role in deliveringLocation: Sparks, NV, USA
| Salary: US$16 per hour | Date posted: 20 Aug 2026
Software Dev Engineer Ii, Aws Applied Ai Solutions
Company: Amazon |
can do, and prove both to auditors. Our team builds the systems that make this possible. We record every agent desktop... what everyone is working on, and when something breaks, the whole team rallies. Our pipelines are full CD, our ticket queue is small, and whenLocation: Seattle, WA, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Night Auditor
Company: 21c Museum Hotels |
. Balance and close all bank ticket codes. Run the night audit final after ensuring all revenues are in balance nightly.... Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. Compile guest email addressesLocation: Bentonville, AR, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Ticket & Product Sales Agent
Company: Vail Resorts |
To Learn More, please review the Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services... in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetimeLocation: West Dover, VT, USA
| Salary: US$20 per hour | Date posted: 19 Aug 2026
Sr. Manager, Sea Care Process Innovation
Company: Samsung |
[Generative AI Adoption] Evaluate, pilot, and scale Generative AI (GenAI) applications including LLM-based agent workflows... analytics, NLP-based ticket classification, automated quality monitoring) Working experience with Generative AI platforms (e.gLocation: Plano, TX, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Sr. Manager, Care Process Innovation
Company: Samsung |
] Evaluate, pilot, and scale Generative AI (GenAI) applications including LLM-based agent workflows, intelligent document... analytics, NLP-based ticket classification, automated quality monitoring) Working experience with Generative AI platforms (e.gLocation: Plano, TX, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Helpdesk
Company: ApTask |
Service Desk Agent is the first point of contact for external clients of the firm seeking technical support with a variety... chat interactions. Communicate ticket status, next steps, and resolutions to users promptly. Collaboration & CultureLocation: South Jordan, UT, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Government Cloud Engineers W-2 Only
Company: United Global Technologies |
architecture, engineering, and strategic planning. This is architecture-forward work, not ticket queue work. You will help shape... with policy-as-code and drift detection (Open Policy Agent, Sentinel, Azure Policy, AWS Config rules). FinOps experienceLocation: Idaho Falls, ID, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Customer Operations Partner, Chicago (software Startup)
Company: Opply |
of delivery and quality exceptions, not just resolve the ticket in front of you, understand why it happened and whether it..., and know when to let the agent run versus step in yourself Continuously look for the next piece of your own workload worthLocation: Chicago, IL, USA
| Salary: US$60000 - 70000 per year | Date posted: 19 Aug 2026
Knowledge Specialist I
Company: Stefanini |
knowledge into end-user self-service and virtual agent-ready content. Assist with training and enablement for service desk... agent / automation teams to create, review, and test conversational content (intents, answers, decision trees, escalationLocation: Auburn Hills, MI, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Marketing Agent
Company: Elevation Exteriors |
are confident in presenting, building trust, and closing high-ticket residential projects while representing a company built... honest evaluations and transparent pricing Close high-ticket residential contracts and manage the full sales cycleLocation: Fort Wayne, IN, USA
| Salary: US$300 - 3000 per week | Date posted: 19 Aug 2026
Part-time Customer Service Agent - Roc Airport
Company: PrimeFlight Aviation Services |
Description : WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working... Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This roleLocation: Rochester, NY, USA
| Salary: US$16 per hour | Date posted: 19 Aug 2026
Night Auditor
Company: Ennismore |
. Balance and close all bank ticket codes. Run the night audit final after ensuring all revenues are in balance nightly.... Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. Compile guest email addressesLocation: Bentonville, AR, USA
| Salary: unspecified | Date posted: 19 Aug 2026
Manager, Customer Service
Company: NICE Systems |
of Workforce Management (WFM) and Quality Management (QM) software, improving forecasting, scheduling, and agent performance... automation, including building and deploying chatbots and AI workflows to facilitate ticket deflection and self-serviceLocation: Richardson, TX, USA
| Salary: unspecified | Date posted: 18 Aug 2026
Box Office Attendant Part Time/full Time
Company: Pirates Voyage Myrtle Beach |
, and being part of a fun entertainment environment? We are looking for Box Office Agents to join our crew!As a Box Office Agent..., reservations, tickets, ticket changes, and other attendance-related needs.Distribute tickets to guests as they arrive for the showLocation: Myrtle Beach, SC, USA
| Salary: US$12 per hour | Date posted: 18 Aug 2026
Government Cloud Engineers W-2 Only
Company: United Global Technologies |
, and strategic planning. This is architecture-forward work, not ticket queue work. You will help shape where workloads live... with policy-as-code and drift detection (Open Policy Agent, Sentinel, Azure Policy, AWS Config rules). FinOps experienceLocation: Idaho Falls, ID, USA
| Salary: unspecified | Date posted: 18 Aug 2026
Payroll Specialist
Company: Judit Inc |
1 Agent will be accepted in place of the below qualifications 3+ years of US & CAN work experience in a payroll role... Support Payroll Accuracy SLA at or above current SSC requirements Support payroll team Service Request Ticket resolution SLA