Ticket Agent jobs in USA
808 ticket agent jobs found: showing 201 - 250
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Kansas City, KS, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Virginia, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Grand Rapids, MI, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Marquette, MI, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Bowling Green, KY, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Saint George, UT, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Savannah, GA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Nashville, TN, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Atlanta, GA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Tupelo, MS, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Springfield, MO, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Oklahoma City, OK, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Billings, MT, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Columbia, SC, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Dallas, TX, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Lebanon, NH, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Los Angeles, CA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Morgantown, WV, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Charleston, WV, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Idaho Falls, ID, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Springfield, IL, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Tulsa, OK, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Detroit, MI, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Fargo, ND, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Charleston, SC, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Denver, CO, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Chicago, IL, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Columbus, GA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Aberdeen, MD, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Newark, NJ, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Service Desk Manager - Cloud Contact Center, Itil4, Servicenow, Jira
Company: Maximus |
). - Develop and maintain processes and procedures that dictate Help Desk ticket responses. - Manage process of all local... agreements (SLAs). - Track trends in ticket data to predict issues, and put corrective actions in place. - Make sure staffLocation: Shreveport, LA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Senior Security Engineer, Identity
Company: Ramp |
rest of Ramp can use without filing a ticket. The role is hands-on. You will design how identity works at Ramp and write... workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flowsLocation: New York City, NY, USA
| Salary: US$10000 per year | Date posted: 07 Nov 2026
Sr. Sys Engineer
Company: Berkley |
, and agent/supervisor configuration. Develop and maintain AWS Lambda functions (Python and/or Node.js), Amazon Lex bots, and API... between Amazon Connect and ServiceNow (ServiceNow Voice), CRM and agent desktop solutions, workforce management (WFM), identityLocation: Wilmington, DE, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Partner Technology Architect — Autonomous Workforce
Company: ServiceNow |
. This role helps partners move beyond traditional, ticket-driven service models to an AI-native operating model where work... specialized expertise in employee experience architectures, including Employee Center design, virtual agent configurationLocation: Vienna, VA, USA
| Salary: US$118500 - 183675 per year | Date posted: 07 Nov 2026
System Development Engineer, Genai And Agentic Adc
Company: Amazon |
distributed systems and delivering the next generation of cloud computing with AWS DevOps Agent and Kiro. We are seeking... contributing to ticket resolution, infrastructure improvements, and service deployments. Successful candidates will be expectedLocation: Arlington, VA, USA
| Salary: US$99100 - 160000 per year | Date posted: 07 Nov 2026
Senior Security Engineer, Identity
Company: Ramp |
rest of Ramp can use without filing a ticket. The role is hands-on. You will design how identity works at Ramp and write... workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flowsLocation: New York City, NY, USA
| Salary: US$10000 per year | Date posted: 07 Nov 2026
Printer Management Lead
Company: NCI Information Systems |
at remote sites with minimal on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver..., Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple security enclaves (NIPRNetLocation: Quantico, VA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Senior Security Engineer, Identity
Company: Ramp |
rest of Ramp can use without filing a ticket. The role is hands-on. You will design how identity works at Ramp and write... workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flowsLocation: New York City, NY, USA
| Salary: unspecified | Date posted: 07 Nov 2026
M&a Integrations Sr Manager
Company: Confie |
readiness Carrier Management, Licensing & Compliance: carrier notifications and appointments, cross-brand appointments, agent... and major cutovers; monitor key measures such as headcount retention, production and revenue, call handling, and support ticketLocation: Dallas, TX, USA
| Salary: US$140000 - 160000 per year | Date posted: 07 Nov 2026
Systems Engineer, Platform Engineering
Company: Quanta Services Management Partnership |
work from ticket to production with minimal hand-holding. What You'll Do: Full-Stack Development Build and maintain... Contribute to LangGraph-based agent flows under the direction of senior engineers DevOps & Cloud Infrastructure ProvisionLocation: Houston, TX, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Passenger Service Agent / Part Time
Company: Menzies Aviation |
Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying..., excellent communication skills Must be able to stand for long periods of time at the ticket counter and gate check-in areasLocation: Lubbock, TX, USA
| Salary: US$15 per hour | Date posted: 07 Nov 2026
Printer Management Lead
Company: Empower AI Inc. |
at remote sites with minimal on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver..., Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple security enclaves (NIPRNetLocation: Quantico, VA, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Systems Engineer, Platform Engineering
Company: Quanta Services |
work alongside senior engineers who provide context and direction, and youre expected to carry assigned work from ticket... and consume MCP (Model Context Protocol) servers as part of integration and tooling work Contribute to LangGraph-based agentLocation: Houston, TX, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Head Of Partner Experience Management
Company: Global Payments |
AI agents, virtual assistants, agent assist, knowledge automation, intelligent routing, and workflow automation. Build... and scale Tier 0 and self-service experiences that resolve common partner needs without assisted support. Drive ticketLocation: Cincinnati, OH, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Military Ticket Program Customer Service Agent
Company: Federal government of the United States |
only on official, secure websites. MENU Sign out Military Ticket Program Customer Service Agent Department of the Navy... to Non-appropriated Fund (NAF) Navy Military Ticket Program; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92Location: Millington, TN, USA
| Salary: US$54925 - 64618 per year | Date posted: 07 Nov 2026
Systems Engineer, Platform Engineering
Company: HBK Engineering |
work from ticket to production with minimal hand-holding. What You'll Do Full-Stack Development Build and maintain... Contribute to LangGraph-based agent flows under the direction of senior engineers DevOps & Cloud Infrastructure ProvisionLocation: Houston, TX, USA
| Salary: unspecified | Date posted: 07 Nov 2026
Systems Engineer Ii
Company: Berkley |
agent lifecycle, publishing channels, authentication, analytics, capacity and Copilot Credits consumption, and licensing... processes. Monitor and manage ticket queues, provide technical support and guidance to makers and end users, and troubleshootLocation: Wilmington, DE, USA
| Salary: unspecified | Date posted: 07 Nov 2026
It Service Desk Call Center Lead
Company: DLH Corporation |
users. This role oversees incoming calls, ServiceNow ticket queues, escalations, and service performance while providing... call center operations, including staff assignments, call coverage, ticket prioritization, and shift handoffs. MonitorLocation: Bethesda, MD, USA
| Salary: US$75000 - 95000 per year | Date posted: 07 Nov 2026
Insurance Sales Agent (remote) – Performance Bonuses + Incentives
Company: Maxed Out |
Insurance Sales Agent (Remote) Performance Bonuses + Incentives Remote Role Within Approved States | $105k - $165k... offers a clear path to: Senior Sales / High-Ticket Closing roles Team Lead or Supervisor positions Training and LeadershipLocation: Atlanta, GA, USA
| Salary: US$105000 - 165000 per year | Date posted: 06 Nov 2026
Festival Agent, Box Office Ticketing And Support
Company: Sundance Institute |
POSITION OVERVIEW The Festival Agent, Box Office Ticketing and Support is charged with providing a seamless in-person.... Referencing ticket availability information to provide accurate information to the public. Reporting any problems as they arise