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Ticket Agent jobs in USA

589 ticket agent jobs found: showing 201 - 250

Insurance Agent - Training Provided
Company: Seckel Region - Modern Woodmen of America |

Location: Lancaster, OH, USA

| Salary: US$78900 - 106800 per year | Date posted: 04 Oct 2026
Woodmen of America is ready to add a new Insurance Agent to the team. We are a dedicated group of driven, ambitious... and chess, and he and his family are proud season ticket holders for the Columbus Crew. Melissa Okulich: Melissa joined
Insurance Agent - Training Provided
Company: Seckel Region - Modern Woodmen of America |

Location: Mansfield, OH, USA

| Salary: US$78900 - 106800 per year | Date posted: 04 Oct 2026
Woodmen of America is ready to add a new Insurance Agent to the team. We are a dedicated group of driven, ambitious... and chess, and he and his family are proud season ticket holders for the Columbus Crew. Melissa Okulich: Melissa joined
Insurance Agent - Training Provided
Company: Seckel Region - Modern Woodmen of America |

Location: Columbus, OH, USA

| Salary: US$78900 - 106800 per year | Date posted: 04 Oct 2026
Woodmen of America is ready to add a new Insurance Agent to the team. We are a dedicated group of driven, ambitious... and chess, and he and his family are proud season ticket holders for the Columbus Crew. Melissa Okulich: Melissa joined
Systems Administrator Technician - Ts/sci With Polygraph
Company: General Dynamics |

Location: Aurora, CO, USA

| Salary: US$68000 - 92000 per year | Date posted: 04 Oct 2026
, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational...: technicians on incident troubleshooting actions, coordination, and resolution status Communicate incident ticket: change request
Italian-speaking Customer Support Agent – Remote In Greece
Company: FH Collective Academy |

Location: Syracuse, NY, USA

| Salary: unspecified | Date posted: 03 Oct 2026
+ Fully paid training from day one Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real
Frontline Mountain Sales Agent - Winter 26
Company: Aspen Skiing |

Location: Snowmass Village, CO, USA

| Salary: unspecified | Date posted: 03 Oct 2026
.com & thelittlenell.com domains. Job Description The Frontline Mountain Sales Agent sells and promotes Aspen Skiing Company products..., including lift tickets, season passes, equipment rentals, lessons and activities. The Frontline Mountain Sales Agent engages
Director, Product Management - Ai
Company: Alteryx |

Location: Irvine, CA, USA

| Salary: unspecified | Date posted: 03 Oct 2026
time they plug in a new agent or model. What You'll Do Build the products that make build once, govern once real... like Agent Studio, the Alteryx MCP Server, Ask Alteryx, and emerging integrations with ChatGPT, Claude, Gemini, Slack
Senior Product Manager, Data Infrastructure
Company: Angi |

Location: USA, USA

| Salary: US$150000 per year | Date posted: 03 Oct 2026
product, not a ticket queue, for the engineers and analysts who depend on it, and increasingly for the AI agents who depend... on it too. Angi is moving toward AI agents as a normal way of building and operating, and every agent that touches company
Software Engineer Ii (zabbix)
Company: Prosync Technology Group |

Location: Columbia, MD, USA

| Salary: unspecified | Date posted: 03 Oct 2026
monitoring development, agent deployment, and troubleshooting activities. Agile Workflow Participation - Work from a JIRA ticket... system administrators and network engineers with dashboard customization, and ensuring proper agent deployment across diverse
Director, Technology
Company: Expedia |

Location: USA, USA

| Salary: unspecified | Date posted: 03 Oct 2026
and continuously improve them: first contact resolution, response and resolution time, satisfaction, and cost per ticket. Drive... Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at . Accommodation requests Expedia Group
Bwi Passenger Service Agent (copa Air)- Must Be Bilingual In Spanish And English
Company: Menzies Aviation |

Location: Baltimore, MD, USA

| Salary: US$15 per hour | Date posted: 03 Oct 2026
Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying... ticket counter and gate check-in areas. Must pass FBI background check and obtain US Customs seal
Product Support Manager
Company: MODERN TECHNOLOGY SOLUTIONS, INC |

Location: Colorado Springs, CO, USA

| Salary: US$160000 - 190000 per year | Date posted: 03 Oct 2026
for enterprise-wide Tier 0/1 help desk operations. In this role, you serve as the PMs trusted technical agent, ensuring contractor...) and Service Level Agreements (SLAs)including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), ticket backlog
Software Engineer Ii (zabbix)
Company: Prosync |

Location: Columbia, MD, USA

| Salary: unspecified | Date posted: 02 Oct 2026
monitoring development, agent deployment, and troubleshooting activities. Agile Workflow Participation Work from a JIRA ticket... administrators and network engineers with dashboard customization, and ensuring proper agent deployment across diverse environments
Full-stack Software Engineer
Company: Savo Inc. |

Location: Austin, TX, USA

| Salary: unspecified | Date posted: 02 Oct 2026
outputs, and helping ensure our multi-agent systems are reliable in production. Over time, there's room to grow toward the... from ticket to shipped code Develop and integrate APIs and do database schema work, with guidance on the trickier calls SHIP
Client Success Specialist
Company: Town Web |

Location: USA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
of their week. The role Our AI agent now answers repeatable, well-documented questions. What is left is the work..., and turn what you learn into better documentation and a better product. This is not a ticket-closing job. Think of a great 5
Senior Account Executive - Enterprise
Company: Leena AI |

Location: USA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
, and Finance and gives enterprises a low-code/no-code agent studio to automate their back office. A Gartner Leader three years... and building compelling business cases around ticket deflection, productivity gains, and cost savings. Partner with Sales
Service Desk Agent
Company: Computer Task Group |

Location: Charlotte, NC, USA

| Salary: unspecified | Date posted: 02 Oct 2026
Agent. Type: Contract Job Title: Service Desk Agent Location: Charlotte, NC Candidates must be able to commute and work... required; Associate degree in IT or related professional certification preferred Description The Service Desk Agent provides technical
Hourly Production - Utility Worker
Company: Howmet Aerospace |

Location: La Porte, IN, USA

| Salary: unspecified | Date posted: 02 Oct 2026
weight and properly locate alloy into the alloy bins. Maintain proper alloy ticket rundown for each oven. Pull alloy... from vacuum chamber after cast and apply post cast cooling agent. Set-up lower casting unit
Ux / Service Portal Designer
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$87320 per year | Date posted: 02 Oct 2026
fulfillment flows, and the user-facing Confirm and Close / Reopen ticket actions. Plan and conduct user research using...-appropriate, Section 508-compliant interfaces, wireframes, prototypes, and design systems for the Service Portal, Virtual Agent
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Livonia, MI, USA

| Salary: unspecified | Date posted: 02 Oct 2026
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple
Service Desk Agent
Company: US Tech Solutions |

Location: Charlotte, NC, USA

| Salary: unspecified | Date posted: 02 Oct 2026
troubleshooting and resolution to common issues and requests, or ticket routing to specialized or advanced level support. Support.../configuration of various Adobe products /Software Printer/driver troubleshooting & installation ServiceNow or similar ticket
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Farmers Branch, TX, USA

| Salary: unspecified | Date posted: 02 Oct 2026
Customer-Confirmed Ticket Closure process with complete documentation of decisions. Analyze recurring site issues... Technician certification. Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent
Mobile Device Field Technican
Company: Empower AI Inc. |

Location: San Diego, CA, USA

| Salary: US$69890 per year | Date posted: 02 Oct 2026
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reporting
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Jackson, SC, USA

| Salary: unspecified | Date posted: 02 Oct 2026
the Customer-Confirmed Ticket Closure process with complete documentation of decisions. Analyze recurring site issues... Technician certification. Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Hanover, MD, USA

| Salary: unspecified | Date posted: 02 Oct 2026
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple
Account / Access Management Specialist
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$82980 per year | Date posted: 02 Oct 2026
and least-privilege principles. Support, maintain, and enhance the Active Directory orchestration and ServiceNow AI Ops/Virtual Agent... to ticket deflection. Serve as the Tier III escalation point for complex authentication, authorization, CAC/PKI logon, group
Field Support Technician (ft. Meade, Md)
Company: Empower AI Inc. |

Location: Fort Meade, MD, USA

| Salary: unspecified | Date posted: 02 Oct 2026
, redeployment, and disposition actions, and execute the Customer-Confirmed Ticket Closure process with complete documentation... independently at remote sites with minimal on-site supervision while coordinating with remote teams by phone, chat, and ticket
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Huntsville, AL, USA

| Salary: unspecified | Date posted: 02 Oct 2026
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Linthicum, MD, USA

| Salary: unspecified | Date posted: 02 Oct 2026
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform
Knowledge Center Lead
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
implementing AI-enabled Tier 0 capabilities (ServiceNow Virtual Agent, AI Ops) and measuring ticket deflection and XLAs..., and runs an email-based Customer-Confirmed Ticket Closure process. The Lead owns KC performance against SLAs and XLAs, manages
Tier I Service Desk Agent (junior)
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
: Description Empower AI is seeking a motivated Tier I Service Desk Agent (Junior) to analyze and resolve IT incidents and service requests..." status under the Customer-Confirmed Ticket Closure process, and document resolutions clearly for reuse by other analysts
Ind Passenger Service Agent ( Alaska Airlines)
Company: Menzies Aviation |

Location: Indianapolis, IN, USA

| Salary: US$18 per hour | Date posted: 02 Oct 2026
Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying... to stand for long periods of time at the ticket counter and gate check-in areas. Must pass FBI background check and obtain
Mobile Telecommunications Team Lead
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$75430 per year | Date posted: 02 Oct 2026
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage.... Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM
Mobile Device Field Technican
Company: Empower AI Inc. |

Location: Farmers Branch, TX, USA

| Salary: US$69890 per year | Date posted: 02 Oct 2026
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reporting
Tier I Service Desk Agent
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$69890 per year | Date posted: 02 Oct 2026
: Description Empower AI is seeking an experienced Tier I Service Desk Agent to analyze and resolve complex IT incidents and service... is measured on First Contact Resolution, SLA and XLA adherence, and ticket quality. This is a salaried, FLSA-exempt position
Knowledge Management Lead
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$87320 per year | Date posted: 02 Oct 2026
-service, and is accountable for meeting the annual Year-Over-Year Ticket Deflection target and improving First Contact... across all support teams, and integrates KM with the CX Roadmap, the Service Portal, and the Virtual Agent. This is a salaried, FLSA
Senior Tier I Agent (quality And Mentoring)
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$75430 per year | Date posted: 02 Oct 2026
: Description Empower AI is seeking a Senior Tier I Agent (Quality and Mentoring) to serve as the senior technical decision-maker and lead... and ticket aging, rebalance work across analysts, and direct actions to protect PL1-PL4 SLAs, First Contact Resolution targets
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Cypress, CA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple
Knowledge Center Team Lead
Company: Empower AI |

Location: Reston, VA - Diss, Norfolk, USA

| Salary: unspecified | Date posted: 02 Oct 2026
, and the KC agent creates and manages the ticket on their behalf. The Team Lead owns real-time team performance against SLAs... and XLAs, coaches agents on external-user handling and manual ticket creation, enforces the email-based Customer-Confirmed
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Colorado Springs, CO, USA

| Salary: unspecified | Date posted: 02 Oct 2026
the Customer-Confirmed Ticket Closure process with complete documentation of decisions. Analyze recurring site issues... Technician certification. Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent
Qa / Test Engineer (itsm Platform)
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$72160 per year | Date posted: 02 Oct 2026
of applications, workflows (including the Customer-Confirmed Ticket Closure process), Service Catalog items, notifications... testing ServiceNow applications, Service Portal, Virtual Agent, and integrations, and Power Platform / SharePoint solutions
Knowledge Analyst / Technical Writer
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$65600 per year | Date posted: 02 Oct 2026
13,000 users. Within the Knowledge Management program, the analyst analyzes ticket, search, and article-feedback data to identify... under the KM governance and quality framework; contributes Virtual Agent (chatbot) content; and also produces and edits formal
Wheelchair Agent (paa)
Company: Menzies Aviation |

Location: North Charleston, SC, USA

| Salary: US$14 per hour | Date posted: 02 Oct 2026
Wheelchair Agent is responsible for assisting passengers with mobility needs throughout the airport terminal in a safe, courteous... requiring wheelchair or mobility assistance throughout the airport Transport passengers safely between ticket counters
Application Security Tester / Devsecops Lead
Company: Diverse Lynx |

Location: Berkeley Heights, NJ, USA

| Salary: unspecified | Date posted: 02 Oct 2026
across SAST, DAST, and SCA. Build tracking, reporting, and escalation workflows (dashboards, ticket auto-creation, aging reports... (false-positive reduction rate, mean time to triage, agent accuracy drift). Tools & Platforms Category Tools Source
Knowledge Center Shift Supervisor
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: US$79390 per year | Date posted: 02 Oct 2026
, and public chatbot, and the KC agent creates and manages the ticket on their behalf. The Supervisor owns real-time shift... Agent, automated password reset) and measuring ticket deflection. Experience supporting external customer help desks
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Hanover, MD, USA

| Salary: unspecified | Date posted: 02 Oct 2026
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform
Tier I Service Desk Agent (junior, Extended Hours)
Company: Empower AI Inc. |

Location: Reston, VA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
: Description Empower AI is seeking a motivated Tier I Service Desk Agent (Junior, Extended Hours) to analyze and resolve IT incidents... Ticket Closure process, and document resolutions clearly for reuse by other analysts. Assess the age and risk of items
Knowledge Center Tier I Agent (junior)
Company: Empower AI |

Location: Reston, VA - Diss, Norfolk, USA

| Salary: unspecified | Date posted: 02 Oct 2026
; the agent determines what the user needs and how urgent it is, creates and manages the ticket on the user's behalf...: Description Empower AI is seeking a motivated Knowledge Center Tier I Agent (Junior) to analyze and resolve support requests from the
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |

Location: Mount Laurel, NJ, USA

| Salary: unspecified | Date posted: 02 Oct 2026
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple
Service Desk Manager
Company: Empower AI Inc. |

Location: Quantico, VA, USA

| Salary: unspecified | Date posted: 02 Oct 2026
-time contact volumes and ticket aging, rebalance work across analysts, and direct actions to protect PL1-PL4 SLAs, First... Ticket Closure process, and determining coaching and corrective actions for analysts. Lead analysis of Tier 0/I trend