Ticket Agent jobs in USA
589 ticket agent jobs found: showing 351 - 400
Knowledge Center Tier I Agent
Company: NCI Information Systems |
Description Empower AI is seeking a Knowledge Center Tier I Agent to analyze and resolve support requests from the... number, support email, public web form, and public chatbot; the agent determines the nature, impact, and priority of each requestLocation: USA, USA
| Salary: US$60780 per year | Date posted: 30 Sep 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Alexandria, VA, USA
| Salary: US$57470 per year | Date posted: 30 Sep 2026
Deployment Strategist
Company: Salt Ai |
goes to scoping and direction, not ticket administration. You'll deliver highly technical projects on time, on budget... engineering model. Hands-on experience with AI/ML workflows, model deployment, or agent orchestration. * Track record turningLocation: Los Angeles, CA, USA
| Salary: US$160000 - 190000 per year | Date posted: 30 Sep 2026
Senior Agent Product Manager
Company: Raydar |
, while coordinating the teams responsible for delivering care. The role / why it matters As a Senior Agent Product Manager... such as dashboards, ticket systems, or reporting infrastructure, with working proficiency in SQL, Claude Code, Retool, or comparableLocation: San Francisco, CA, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Business Analyst (hybrid)
Company: Utica National Insurance |
. Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable... processing. Working with business partners and/or Information Technology, define and document ticket or project objectivesLocation: New Hartford, NY, USA
| Salary: US$64000 - 75000 per year | Date posted: 30 Sep 2026
Customer Support Technical Lead (dep Cs Lead)
Company: NCI Information Systems |
implementing AI-enabled Tier 0 capabilities (ServiceNow Virtual Agent, AI Ops) and measuring ticket deflection and XLAs...-ticket AQLs, CSAT, and Customer Effort Score, and direct corrective action when metrics trend toward thresholds. DirectLocation: Quantico, VA, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
and printer vulnerabilities, and execute the Customer-Confirmed Ticket Closure process with complete documentation of decisions..., Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple securityLocation: Farmers Branch, TX, USA
| Salary: US$54700 per year | Date posted: 30 Sep 2026
Knowledge Center Lead
Company: NCI Information Systems |
implementing AI-enabled Tier 0 capabilities (ServiceNow Virtual Agent, AI Ops) and measuring ticket deflection and XLAs... tickets on users' behalf, and runs an email-based Customer-Confirmed Ticket Closure process. The Lead owns KC performanceLocation: Quantico, VA, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Livonia, MI, USA
| Salary: US$57470 per year | Date posted: 30 Sep 2026
Manager, Technical Operations (latam)
Company: FOX |
and live-agent interactions Manage market-specific technical vendors and third-party partners, including performance... Oversee task and ticket management to support project tracking, prioritization, and delivery Maintain thorough documentationLocation: Los Angeles, CA, USA
| Salary: US$128000 - 147000 per year | Date posted: 30 Sep 2026
Cdl A Driver - Live Haul (nights)
Company: Smithfield Foods |
with all rules set forth by the receiving agent. The above statements are intended to describe the general nature and level... the swine movement ticket or farm condition report. Read and understand the Smithfield emergency notification processLocation: Princeton, MO, USA
| Salary: US$85000 per year | Date posted: 30 Sep 2026
Hospitality Clerk
Company: Southeast Alaska Regional Health Consortium |
Pay Range:$25.00 - $25.47 The Hotel Front Desk Agent is the first point of contact for guests and plays a key role... policies, procedures, and safety standards. Process and manage staff travel ticket arrangements, including coordinatingLocation: Sitka, AK, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Cdl A Driver - Market Haul
Company: Smithfield Foods |
with all rules set forth by the receiving agent. The above statements are intended to describe the general nature and level... the swine movement ticket or farm condition report. Read and understand the Smithfield emergency notification processLocation: Algona, IA, USA
| Salary: US$85000 per year | Date posted: 30 Sep 2026
Cloud Security & Automation Engineer
Company: Berkley |
, and Infrastructure as Code. Automate asset onboarding, policy deployment, enrichment, ticket routing, evidence collection, remediation... and policy-as-code technologies such as Terraform, Bicep, ARM templates, CloudFormation, Open Policy Agent, or equivalentLocation: Wilmington, DE, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Senior Director, Cloud Platforms
Company: Magnit |
teams as its customers not as a ticket queue. Deliver golden paths for service creation, CI/CD, secrets, observability... existing Datadog usage), including agent fleet management, telemetry governance, and cost control. Move the organizationLocation: USA, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Call Center Supervisor (swing Shift)
Company: Koniag Government Services |
. Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations... tools, and relevant policies. Review and evaluate agent interactions including call recordings, ticket documentationLocation: Nashville, TN, USA
| Salary: unspecified | Date posted: 30 Sep 2026
Staff Product Manager, Operations Systems
Company: Vida |
, and a few people who know where everything lives. When a link breaks, a member waits, a support agent files a ticket, and an engineer... their replacements. Give operations teams visibility. Shape internal tools that let a support agent open a member recordLocation: USA, USA
| Salary: US$180000 - 200000 per year | Date posted: 29 Sep 2026
Technical Services Engineer
Company: HealthEdge |
ticket volume and increase efficiency. Build proactive monitoring and alerting capabilities. Required Technical Skills... SQL Server Agent IIS / Windows Server Support & Operations Tools Application Log Analysis Jira ServiceNowLocation: USA, USA
| Salary: US$100000 - 110000 per year | Date posted: 29 Sep 2026
Booking Agent
Company: Xplore World Agency |
This is a remote position. We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent... process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket salesLocation: Nevada, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Booking Agent
Company: Xplore World Agency |
This is a remote position. We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent... process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket salesLocation: Philadelphia, NY, USA
| Salary: unspecified | Date posted: 29 Sep 2026
It Operations & Infrastructure Engineer
Company: 10Federal Partners Inc |
reviews that can be automated or handled by an AI agent Actively evaluate and adopt AI tooling to improve efficiency...), with demonstrated hands-on ownership of systems rather than ticket-queue work alone Strong working knowledge of the Microsoft ecosystemLocation: Raleigh, NC, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Director, Customer Support
Company: Wheel Health |
time, response time, ticket volume per agent, deflection rate, CSAT/NPS) and report on ROI to the executive team... experience evaluating or deploying AI-powered support tools (e.g., conversational AI, automated ticket routing, agent-assistLocation: USA, USA
| Salary: US$126000 - 179300 per year | Date posted: 29 Sep 2026
Passenger Service Agent
Company: Menzies Aviation |
or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gatesLocation: Brunswick, GA, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Automation Engineer
Company: Koniag Government Services |
creation from monitoring platforms. Engineer self-service automation capabilities, including virtual agent chatbots, automated... ticket routing, auto-resolution workflows, and end-user self-help request fulfillment. Develop and maintain automatedLocation: Washington DC, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Call Center Supervisor (nights)
Company: Koniag Government Services |
. Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations... tools, and relevant policies. Review and evaluate agent interactions including call recordings, ticket documentationLocation: Nashville, TN, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Infrastructure Engineer Iii - Amazon Connect
Company: JPMorgan Chase |
DynamoDB CloudWatch Queues and Routing Profiles Agent and Agent Hierarchy Administration Proficiency in Infrastructure.... Familiarity with file formats, including JSON and others. Experience in following ITIL processes and using Service Desk TicketLocation: New York City, NY, USA
| Salary: unspecified | Date posted: 29 Sep 2026
Service Operations Automation Administrator
Company: Wisconsin Foundation and Alumni Association |
and increase consistency. Implement Zendesk AI capabilities where available (e.g., agent assist features such as ticket summaries... capabilities (e.g., agent assist, ticket summarization, suggested replies, intelligent triage/categorization, chat/virtual agentLocation: Madison, WI, USA
| Salary: unspecified | Date posted: 29 Sep 2026
High-performance Sales Role
Company: Prosperity Capital Partners |
, Listen First, and Play to Win, were looking for a driven Acquisitions Agent who thrives on conversations, problem-solving... services, negotiation-based sales, or high-ticket transactions.Ready to Play to Win?If youre motivated, coachable, and readyLocation: Largo, FL, USA
| Salary: unspecified | Date posted: 28 Sep 2026
Help Desk Specialist (tier I Agent ) Orlando Fl
Company: Aretec Inc |
Help Desk Specialist I (Tier 1 Agent ) Orlando FLCBP Technology Service Desk (TSD)Location: Remote Schedule: Rotating... I (Tier 1 Agent Internal) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role servesLocation: Orlando, FL, USA
| Salary: US$16 - 18 per hour | Date posted: 26 Sep 2026
Part-time Customer Service Agent- Atl Airport
Company: PrimeFlight Aviation Services |
Description : WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working... Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This roleLocation: Atlanta, GA, USA
| Salary: US$16 per hour | Date posted: 26 Sep 2026
Part- Time Customer Service Agent - Elp Airport
Company: PrimeFlight Aviation Services |
Description : WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working... Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This roleLocation: El Paso, TX, USA
| Salary: US$13 per hour | Date posted: 26 Sep 2026
Qa Engineer: Ai-assisted Testing
Company: ECFX |
, or an AI agent, can act on them right away. Automate Where It Pays Off (Optional): If automation is in your toolkit, use... or diffs, reproducing bugs, and drafting clear reports. Skill at prompting and giving context, such as feeding in the ticketLocation: USA, USA
| Salary: unspecified | Date posted: 25 Sep 2026
Zendesk Administrator (remote - Latam)
Company: Maxana |
and reporting (Zendesk Explore) on volume, response times, CSAT, and agent performance; surface what leadership needs... go-to resource for anything Zendesk. Requirements 3+ years administering Zendesk at meaningful ticket volumeLocation: USA, USA
| Salary: unspecified | Date posted: 25 Sep 2026
Customer Service Operations & Escalation Lead (contractor)
Company: OPPO |
workforce schedules to balance demand and coverage. Support continuous improvement through agent feedback, QA insights... whitelisting, and ticket workflow integration. Manage automation rules, routing logic, and form structures within CRM toolsLocation: Union City, CA, USA
| Salary: US$50000 - 60000 per year | Date posted: 25 Sep 2026
Chatbot Developer Conversational Ai
Company: Software Guidance & Assistance |
, including live agent handoffs to Salesforce Live Chat and automated ticket routing via Salesforce Case Management APIs. NLU... driving our migration strategy toward autonomous agent frameworks. The ideal candidate possesses a deep technical backgroundLocation: Bethesda, MD, USA
| Salary: unspecified | Date posted: 25 Sep 2026
Ticket & Product Sales Agent
Company: Crested Butte Mountain Resort |
To Learn More, please review the Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services... in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetimeLocation: Crested Butte, CO, USA
| Salary: US$20 per hour | Date posted: 25 Sep 2026
Finance Engineer
Company: AssemblyAI |
and operational fluency to model revenue, cost, and margin without hand-holding. Experience building internal tools and agent... a ticket. Build and maintain the finance data layer: pipelines from billing, payroll, cloud, and accounting systemsLocation: USA, USA
| Salary: unspecified | Date posted: 25 Sep 2026
Servicenow & Moveworks Engineer
Company: APN Consulting |
conversational interfaces. Support employee self-service and AI-driven ticket automation. Build and maintain ServiceNow APIs used.../integration experience. Experience with conversational AI or enterprise virtual agents. ServiceNow Virtual Agent. EmployeeLocation: USA, USA
| Salary: unspecified | Date posted: 25 Sep 2026
Loss Prevention Field Agent
Company: Six Flags Entertainment |
Overview: Loss Prevention Field Agent Job Type: Seasonal Pay Rate: $14.75 per hour Category: Public Safety..., witness, stop, and detain offenders in shoplifting, counterfeiting, and ticket scalping incidents at Fiesta Texas AssistLocation: San Antonio, TX, USA
| Salary: US$14.75 per hour | Date posted: 25 Sep 2026
Cdl A Driver - Feed Delivery (nights)
Company: Smithfield Foods |
with all rules set forth by the receiving agent. The above statements are intended to describe the general nature and level... on the farm or designated plant through the swine movement ticket or farm condition report. Read and understand theLocation: Algona, IA, USA
| Salary: US$75000 per year | Date posted: 25 Sep 2026
Lead Solution Engineer
Company: Salesforce |
-to-ticket systems with an agent-first, conversation-first, workflow-driven experience. Youll be selling a solution that helps... effort and improve agent productivity by letting Einstein handle repetitive tasks. Unify IT and HR Service on One PlatformLocation: Boston, MA, USA
| Salary: US$134750 - 180250 per year | Date posted: 25 Sep 2026
Ticket & Product Sales Agent
Company: Vail Resorts |
To Learn More, please review the Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services... in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetimeLocation: Crested Butte, CO, USA
| Salary: US$20 per hour | Date posted: 24 Sep 2026
Servicenow Help Desk Support
Company: Guidehouse |
, with emphasis on ticket routing, SLA management, and selfservice. Develop functional work products such as process flows... understanding of the ServiceNow ITSM suite, including Incident/Problem/Request Management, Knowledge Management, and Agent WorkspaceLocation: San Antonio, TX, USA
| Salary: US$53000 - 88000 per year | Date posted: 24 Sep 2026
Senior Digital Workplace Support Analyst
Company: Flexential |
. Track and report on SLA attainment, resolution metrics, and ticket trends, and surface data driven recommendations...: Microsoft Certified: Identity and Access Administrator Associate. AB-900: Microsoft 365 Certified: Copilot and AgentLocation: Denver, CO, USA
| Salary: US$80000 - 90000 per year | Date posted: 24 Sep 2026
Servicenow Help Desk Support
Company: Guidehouse |
, with emphasis on ticket routing, SLA management, and selfservice. Develop functional work products such as process flows.../Request Management, Knowledge Management, and Agent Workspace; exposure to GRC, SPM, or App Engine is a plus. ExperienceLocation: San Antonio, TX, USA
| Salary: US$70000 - 116000 per year | Date posted: 24 Sep 2026
Passenger Service Agent
Company: Menzies Aviation |
to each passenger for the assigned charter flight. Verify ticket and seat reservations. Match manifest to on-board countLocation: Des Moines, IA, USA
| Salary: unspecified | Date posted: 23 Sep 2026
Insurance Sales Agent (remote) – Performance Bonuses + Incentives
Company: Maxed Out |
Insurance Sales Agent (Remote) Performance Bonuses + Incentives Remote Role Within Approved States | $105k - $165k... offers a clear path to: Senior Sales / High-Ticket Closing roles Team Lead or Supervisor positions Training and LeadershipLocation: Atlanta, GA, USA
| Salary: US$105000 - 165000 per year | Date posted: 23 Sep 2026
Insurance Sales Agent (remote) – Performance Bonuses + Incentives
Company: Maxed Out |
Insurance Sales Agent (Remote) Performance Bonuses + Incentives Remote Role Within Approved States | $105k - $165k... offers a clear path to: Senior Sales / High-Ticket Closing roles Team Lead or Supervisor positions Training and LeadershipLocation: Orlando, FL, USA
| Salary: US$105000 - 165000 per year | Date posted: 23 Sep 2026
Insurance Sales Agent (remote) – Performance Bonuses + Incentives
Company: Maxed Out |
Insurance Sales Agent (Remote) Performance Bonuses + Incentives Remote Role Within Approved States | $105k - $165k... offers a clear path to: Senior Sales / High-Ticket Closing roles Team Lead or Supervisor positions Training and LeadershipLocation: Houston, TX, USA
| Salary: US$105000 - 165000 per year | Date posted: 23 Sep 2026
Insurance Sales Agent (remote) – Performance Bonuses + Incentives
Company: Maxed Out |
Insurance Sales Agent (Remote) Performance Bonuses + Incentives Remote Role Within Approved States | $105k - $165k... offers a clear path to: Senior Sales / High-Ticket Closing roles Team Lead or Supervisor positions Training and Leadership