Ticket Agent jobs in massachusetts state USA
14 ticket agent jobs found in massachusetts state: showing 1 - 14
Passenger Service Agent
Company: Menzies Aviation |
Agent is responsible for assisting passengers within the airport terminal by providing customer service, managing lobby flow..., check-in procedures, boarding passes, and baggage tagging Direct passengers to appropriate lines, gates, ticket countersLocation: East Boston, MA, USA
| Salary: US$20.75 per hour | Date posted: 15 Oct 2026
Regulatory Submission Specialist
Company: Strategic Employment |
from beta to general availability Review and improve agent-generated content, including IND modules, CSRs, safety narratives..., and lifecycle documents Take failures directly to the engineer who owns the agent as reproducible cases Join customerLocation: Boston, MA, USA
| Salary: unspecified | Date posted: 13 Oct 2026
Principal Product Manager, Kitchen Operations & Innovation
Company: Toast Inc |
workers run their stations every day - and you'll be the one building the data and agent layer that lets kitchens run smarter... vision and near-term business outcomes including ARR growth, support ticket reduction, and enterprise retention. DefineLocation: Massachusetts, USA
| Salary: US$105000 - 168000 per year | Date posted: 10 Oct 2026
ai Platform Manager
Company: Tufts University |
meet institutional requirements. Develop and administer criteria for API access, external integrations, agent sharing... platform issues in collaboration with technical staff, the Service Desk, and the vendor. Establish processes for ticketLocation: Massachusetts, USA
| Salary: unspecified | Date posted: 06 Oct 2026
Geb Ticket/acctng Clerk - 90243644 - Springfield
Company: Amtrak |
= 'https://careers.amtrak.com/?isInternalUser=true&locale=en_US/';"/> GEB TICKET/ACCTNG CLERK - 90243644 - Springfield... for providing our passengers with superior customer service. From behind the ticket counter or on the station floor or platform. TheLocation: Springfield, MA, USA
| Salary: unspecified | Date posted: 06 Oct 2026
Geb Ticket/acctng Clerk - 90243644 - Springfield
Company: Amtrak |
Functions Make ticket reports promptly, properly safeguard company funds properly and prepare related reports. Agent... service. From behind the ticket counter or on the station floor or platform. The incumbent will be responsible for greetingLocation: Springfield, MA, USA
| Salary: unspecified | Date posted: 05 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platformLocation: Andover, MA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Senior Software Engineer – Platform Team
Company: Maven AGI |
of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a person. FoundedLocation: Boston, MA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Mobile Device Field Technician
Company: Empower AI Inc. |
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reportingLocation: Andover, MA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platformLocation: Andover, MA, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Mobile Device Field Technician
Company: NCI Information Systems |
, email/application access, certificate and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reportingLocation: Andover, MA, USA
| Salary: US$60780 per year | Date posted: 01 Oct 2026
Lead Solution Engineer
Company: Salesforce |
-to-ticket systems with an agent-first, conversation-first, workflow-driven experience. Youll be selling a solution that helps... effort and improve agent productivity by letting Einstein handle repetitive tasks. Unify IT and HR Service on One PlatformLocation: Boston, MA, USA
| Salary: US$134750 - 180250 per year | Date posted: 25 Sep 2026
Application Support Analyst
Company: The RMR Group |
is expected to use approved AI tools as part of everyday troubleshooting and to look beyond the individual ticket recognizing... operations. Responsibilities: Help Desk & Ticket Management Serve as the first point of contact for all incoming supportLocation: Newton, MA, USA
| Salary: US$57000 - 77000 per year | Date posted: 19 Sep 2026
Siem Data Engineer
Company: State Street |
APIs, cloud storage, streaming services, forwarders, and agent-based integrations. Validate data quality in Splunk..., SaaS, and security tools. Experience with production support, issue troubleshooting, ticket documentation, root cause