Ticket Agent jobs in USA
620 ticket agent jobs found: showing 101 - 150
Knowledge Center Deputy Lead
Company: Empower AI |
, and the KC agent creates and manages the ticket on their behalf. The Deputy Lead owns special projects and coordinates... Agent, automated password reset) and measuring ticket deflection. Experience supporting external customer help desksLocation: Reston, VA - Diss, Norfolk, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Application Security Tester / Devsecops Lead
Company: Diverse Lynx |
across SAST, DAST, and SCA. Build tracking, reporting, and escalation workflows (dashboards, ticket auto-creation, aging reports... (false-positive reduction rate, mean time to triage, agent accuracy drift). Tools & Platforms Category Tools SourceLocation: Berkeley Heights, NJ, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Hanover, MD, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Phoenix, AZ, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Tier I Service Desk Agent (extended Hours)
Company: Empower AI Inc. |
: Description Empower AI is seeking an experienced Tier I Service Desk Agent (Extended Hours) to analyze and resolve complex IT incidents... is measured on First Contact Resolution, SLA and XLA adherence, and ticket quality. This is a salaried, FLSA-exempt positionLocation: Reston, VA, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Senior Software Engineer
Company: Tyler Technologies |
budgets, and IAM for worker invocation. Build features in the .NET agent's RMS integration layer: field translation, entity... agent guides, write and maintain skills and subagents, wire MCP servers, and review AI-generated code to the same standardLocation: Troy, MI, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Extended Hours Shift Lead
Company: Empower AI Inc. |
capabilities (chatbots, Virtual Agent, automated password reset) and measuring ticket deflection. Experience supporting external...-Confirmed Ticket Closure process apply equally overnight and on weekends. The Shift Lead directly supervises a remote teamLocation: Quantico, VA, USA
| Salary: US$79390 per year | Date posted: 02 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platformLocation: Linthicum, MD, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Melbourne, FL, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Field Support Technician (ft. Meade, Md)
Company: Empower AI Inc. |
, redeployment, and disposition actions, and execute the Customer-Confirmed Ticket Closure process with complete documentation... independently at remote sites with minimal on-site supervision while coordinating with remote teams by phone, chat, and ticketLocation: Fort Meade, MD, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Senior Software Engineer – Platform Team
Company: Maven AGI |
of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a person. FoundedLocation: Boston, MA - San Francisco, CA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Ai Architect - Telecom Transformation
Company: Capgemini |
sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths... detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation. Design integration patternsLocation: Atlanta, GA, USA
| Salary: US$82082 - 193440 per year | Date posted: 01 Oct 2026
Automation Engineer (tier 0 Self-service And Rpa)
Company: Empower AI Inc. |
, IntegrationHub, Virtual Agent, AI Ops, Predictive Intelligence) that automates ticket intake, categorization, routing, fulfillment..., including AI-driven Tier 0 self-service (ServiceNow Virtual Agent, AI Ops, Active Directory orchestration for password resetsLocation: Quantico, VA, USA
| Salary: US$79390 per year | Date posted: 01 Oct 2026
Sharepoint / Web Developer
Company: Empower AI Inc. |
, and follow the Customer-Confirmed Ticket Closure process. Maintain technical documentation, solution designs, and data.... Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSMLocation: Quantico, VA, USA
| Salary: US$87320 per year | Date posted: 01 Oct 2026
Service Desk Agent
Company: US Tech Solutions |
troubleshooting and resolution to common issues and requests, or ticket routing to specialized or advanced level support. Support.../configuration of various Adobe products /Software Printer/driver troubleshooting & installation ServiceNow or similar ticketLocation: Charlotte, NC, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Tier I Service Desk Agent (junior, Extended Hours)
Company: Empower AI Inc. |
: Description Empower AI is seeking a motivated Tier I Service Desk Agent (Junior, Extended Hours) to analyze and resolve IT incidents... Ticket Closure process, and document resolutions clearly for reuse by other analysts. Assess the age and risk of itemsLocation: Reston, VA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Ind Passenger Service Agent ( Alaska Airlines)
Company: Menzies Aviation |
Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying... to stand for long periods of time at the ticket counter and gate check-in areas. Must pass FBI background check and obtainLocation: Indianapolis, IN, USA
| Salary: US$18 per hour | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
teams by phone, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25... ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platformLocation: Stafford, VA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
It Service Desk Agent/ It Support - Ga
Company: Amicis Global |
Job Title: IT Service Desk Agent/ IT Support Job Location: Alpharetta, GA, 30005 Job Duration: 12 Months + Extension... Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phoneLocation: Alpharetta, GA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Customer Support Agent
Company: Assa Abloy |
Customer Support Agent provides first-line assistance to customers via phone, email, and online ticket submission to resolve...An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt Lake City, Utah Job ID: 50460 TheLocation: Salt Lake City, UT, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Field Support Technician I
Company: Empower AI Inc. |
, chat, and ticket. Valid driver's license and ability to travel within the assigned region (up to 25% of the time) with pre...: Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSMLocation: Alexandria, VA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
It Technical Support / Helpdesk Support In South Jordan, Ut 84095
Company: Amicis Global |
share your most updated resume. Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT... to ensure effective communication, especially in written chat interactions. Communicate ticket status, next stepsLocation: South Jordan, UT, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Application Security Tester / Devsecops Lead
Company: TalentOla |
across SAST, DAST, and SCA. Build tracking, reporting, and escalation workflows (dashboards, ticket auto-creation, aging reports... (false-positive reduction rate, mean time to triage, agent accuracy drift). Tools & Platforms Category Tools SourceLocation: Berkeley Heights, NJ, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Box Office Attendant Part Time/full Time
Company: Pirates Voyage Myrtle Beach |
, and being part of a fun entertainment environment? We are looking for Box Office Agents to join our crew!As a Box Office Agent..., reservations, tickets, ticket changes, and other attendance-related needs.Distribute tickets to guests as they arrive for the showLocation: Myrtle Beach, SC, USA
| Salary: US$12 per hour | Date posted: 01 Oct 2026
Staffing - It Customer Support Rep Ii
Company: DivIHN Integration |
. THIS IS A SERVICE DESK AGENT POSITION -Location: Charlotte. NC - Hours: M-F (8am-5pm) or Multiple shifts could change... 3 days/week and remote 2 days/week. Schedule determined with Corning team. - Agent must follow the ITSD ContingentLocation: Charlotte, NC, USA
| Salary: unspecified | Date posted: 01 Oct 2026
It Service Desk Agent/ It Support - Ohio
Company: Amicis Global |
Job Title: IT Service Desk Agent/ IT Support Job Location:Columbus, OH Job Duration: 12 Months + Extension Shift... Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chatLocation: Columbus, OH, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Huntsville, AL, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Remote Sales Rep – Real Estate Investing Firm | No License Required
Company: Capstone Connectors, L.L.C. |
remotelyExperience in high-ticket sales, appointment setting, closing, business development, account management, automotive sales... is not required.NO REAL ESTATE LICENSE REQUIREDYou do not need to be a licensed real estate agent to apply for this role.We will trainLocation: Houston, TX, USA
| Salary: US$2401 - 3601 per week | Date posted: 01 Oct 2026
Mobile Device Field Technican
Company: Empower AI Inc. |
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reportingLocation: Boyers, PA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Site Reliability Engineer (sre) - Infrastructure & Agentic Automation
Company: ReqRoute |
, leveraging modern AI agent frameworks (like Model Context Protocol / MCP), and ensuring 24/7 system reliability across massive... system configuration, package rollout, and patch management. AI Agent Tooling & Service Building: Build and integrateLocation: Santa Clara, CA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Alexandria, VA, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Call Center & Box Office Attendant - Dolly Parton's Stampede
Company: Dolly Partons Stampede Pigeon Forge |
our box office. Job Summary:As a Call Center and Box Office Guest Service Agent, you will serve as the initial point... attractions, including phone reservations, ticket booth sales, and in-person guest greeting. Essential Duties and ResponsibilitiesLocation: Pigeon Forge, TN, USA
| Salary: US$15 per hour | Date posted: 01 Oct 2026
Mobile Device Field Technican
Company: Empower AI Inc. |
and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket Closure process. Manage... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reportingLocation: Farmers Branch, TX, USA
| Salary: US$69890 per year | Date posted: 01 Oct 2026
Senior Salesforce Developer
Company: Oloop Technology Solutions |
building narrowly to the ticket Core development: Advanced declarative AND custom code experience - this is a hybrid role...) at an advanced level to increase productivity - not just autocomplete, but prompting/directing an agent through multi-step buildLocation: Aurora, IL, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Senior Site Reliability Engineer - Infrastructure And Agentic Automation
Company: Cynet Systems |
passionate about reducing toil through code, leveraging modern AI agent frameworks like Model Context Protocol (MCP... next-generation internal tools and services utilizing AI agent frameworks and LLM tooling (such as Claude Code, Codex CLI, and ModelLocation: Santa Clara, CA, USA
| Salary: US$55 - 60 per hour | Date posted: 01 Oct 2026
Technology Site Operations Lead
Company: AbbVie |
through SLA monitoring, ticket aging review, service reviews, operational metrics, issue follow-up, and continuous improvement..., including ticket aging, SLA compliance, contact center availability, pharmacy operational continuity, MSP performance, and auditLocation: North Chicago, IL, USA
| Salary: US$84500 - 162000 per year | Date posted: 01 Oct 2026
It Service Desk Agent - Ut
Company: Amicis Global |
Job Title: IT Service Desk Agent / IT Support Job Location: South Jordan, UT, 84095 Job Duration: 12 Months... + Extension Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support throughLocation: South Jordan, UT, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Tier I Service Desk Agent
Company: NCI Information Systems |
Description Empower AI is seeking an experienced Tier I Service Desk Agent to analyze and resolve complex IT.... Performance is measured on First Contact Resolution, SLA and XLA adherence, and ticket quality. This is a salaried, FLSA-exemptLocation: Quantico, VA, USA
| Salary: US$69890 per year | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Huntsville, AL, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Qa / Test Engineer (itsm Platform)
Company: NCI Information Systems |
, and end-to-end testing of applications, workflows (including the Customer-Confirmed Ticket Closure process), Service Catalog..., or CompTIA Security+ CE. Experience testing ServiceNow applications, Service Portal, Virtual Agent, and integrationsLocation: Quantico, VA, USA
| Salary: US$72160 per year | Date posted: 01 Oct 2026
Tier I Service Desk Agent (junior, Extended Hours)
Company: NCI Information Systems |
Description Empower AI is seeking a motivated Tier I Service Desk Agent (Junior, Extended Hours) to analyze... Confirmation" status under the Customer-Confirmed Ticket Closure process, and document resolutions clearly for reuseLocation: USA, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Automation Engineer (tier 0 Self-service And Rpa)
Company: NCI Information Systems |
, IntegrationHub, Virtual Agent, AI Ops, Predictive Intelligence) that automates ticket intake, categorization, routing, fulfillment... automation across all support tiers, including AI-driven Tier 0 self-service (ServiceNow Virtual Agent, AI Ops, Active DirectoryLocation: Quantico, VA, USA
| Salary: US$79390 per year | Date posted: 01 Oct 2026
Staff Product Manager - Ai Detection & Discovery
Company: OneTrust |
You cannot govern what you cannot see. AI is entering the enterprise faster than any technology before it-often without a ticket... and inference servers, fine-tuning and training pipelines, vector databases, RAG architectures, and agent frameworks. UnderstandLocation: Atlanta, GA, USA
| Salary: US$139725 - 186300 per year | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
and printer vulnerabilities, and execute the Customer-Confirmed Ticket Closure process with complete documentation of decisions..., Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple securityLocation: Farmers Branch, TX, USA
| Salary: US$54700 per year | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Melbourne, FL, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Product Support Agent Iv
Company: RealPage |
Prebill Approval Billing Change Submission SLA Default/Re-Use Reduction Rate 2. Case and Ticket Management... & Documentation Case/Ticket (Salesforce, PME, SR and MS CRM) Response SLA Case Aging (older than 5 days) Documentation AccuracyLocation: Richardson, TX, USA
| Salary: unspecified | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Hanover, MD, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Mobile Device Field Technican
Company: NCI Information Systems |
, email/application access, certificate and CAC/derived-credential issues, and hardware failures, following the Customer-Confirmed Ticket... Agent) or a comparable enterprise ITSM platform. Familiarity with wireless expense management tools and Power BI reportingLocation: Boyers, PA, USA
| Salary: US$60780 per year | Date posted: 01 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
on-site supervision while coordinating with remote teams by phone, chat, and ticket. Valid driver's license and ability..., knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multipleLocation: Mount Laurel, NJ, USA
| Salary: US$57470 per year | Date posted: 01 Oct 2026
Knowledge Center Escalation Coordinator
Company: NCI Information Systems |
) of a Department of War agency. External users cannot see internal systems, so when a Tier I KC agent cannot resolve an issue, the... Coordinator determines the correct resolver group, ensures the ticket is complete and correctly prioritized, tracks it