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Ticket Agent jobs in illinois state USA

10 ticket agent jobs found in illinois state: showing 1 - 10

Senior Salesforce Developer
Company: Oloop Technology Solutions |

Location: Aurora, IL, USA

| Salary: unspecified | Date posted: 02 Oct 2026
building narrowly to the ticket Core development: Advanced declarative AND custom code experience - this is a hybrid role...) at an advanced level to increase productivity - not just autocomplete, but prompting/directing an agent through multi-step build
Technology Site Operations Lead
Company: AbbVie |

Location: North Chicago, IL, USA

| Salary: US$84500 - 162000 per year | Date posted: 02 Oct 2026
through SLA monitoring, ticket aging review, service reviews, operational metrics, issue follow-up, and continuous improvement..., including ticket aging, SLA compliance, contact center availability, pharmacy operational continuity, MSP performance, and audit
Technology Site Operations Lead
Company: AbbVie |

Location: North Chicago, IL, USA

| Salary: US$84500 - 162000 per year | Date posted: 01 Oct 2026
through SLA monitoring, ticket aging review, service reviews, operational metrics, issue follow-up, and continuous improvement..., including ticket aging, SLA compliance, contact center availability, pharmacy operational continuity, MSP performance, and audit
Servicenow - Servicenow It Service Management (itsm) Manager- Tech Cons - Open Location
Company: EY |

Location: Chicago, IL, USA

| Salary: unspecified | Date posted: 15 Sep 2026
AI capabilities for ITSM, including Now Assist, Virtual Agent, Predictive Intelligence, AI Search, AI Agents, and AI Control Tower... Ability to identify and advise clients on practical AI-enabled ITSM use cases, including incident triage, ticket summarization
Servicenow - Servicenow It Service Management (itsm) - Senior -tech Cons - Open Location
Company: EY |

Location: Chicago, IL, USA

| Salary: unspecified | Date posted: 09 Sep 2026
Agent, Predictive Intelligence, AI Search, AI Agents, and AI Control Tower Ability to identify and advise clients... on practical AI-enabled ITSM use cases, including incident triage, ticket summarization, knowledge recommendations, self-service
Wheelchair/staxi - Repair Agent
Company: Unifi Aviation |

Location: Chicago, IL, USA

| Salary: unspecified | Date posted: 09 Sep 2026
General information Job Title Wheelchair/Staxi - Repair Agent Date Wednesday, April 1, 2026 Entity Prospect... to assigned storage areas at airline ticket counters or gates. Conduct routine sweeps of high-traffic zones to maintain equipment
Ai Engineer
Company: Vouch |

Location: Chicago, IL, USA

| Salary: US$180000 - 220000 per year | Date posted: 21 Aug 2026
. What You'll Do Ship agentic workflows end to end. Design tool contracts, capability boundaries, and approval gates for an agent... storage, OLTP/OLAP databases, and the two-way plumbing between an agent and the systems of record it must respect. Work
Customer Operations Partner, Chicago (software Startup)
Company: Opply |

Location: Chicago, IL, USA

| Salary: US$60000 - 70000 per year | Date posted: 19 Aug 2026
of delivery and quality exceptions, not just resolve the ticket in front of you, understand why it happened and whether it..., and know when to let the agent run versus step in yourself Continuously look for the next piece of your own workload worth
Servicenow Product Owner
Company: KellyMitchell |

Location: Chicago, IL, USA

| Salary: US$84000 - 120000 per year | Date posted: 17 Aug 2026
and AI roadmap, prioritizing initiatives that maximize L1 ticket deflection, ROI, and business value across ITSM processes Leverages...-on familiarity with Now Assist, Virtual Agent, and Predictive Intelligence Experience owning a product roadmap or similar
Director, Salesforce B2b Service Governance
Company: TransUnion |

Location: Chicago, IL, USA

| Salary: US$150100 - 225000 per year | Date posted: 15 Aug 2026
. Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes... of service demand, reducing avoidable ticket volume, and implementing solutions that improve how customers and associates access