Ticket Agent jobs in illinois state USA
13 ticket agent jobs found in illinois state: showing 1 - 13
Sr Ai Developer - Telecom Transformation
Company: Capgemini |
and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes... deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation. DesignLocation: Chicago, IL, USA
| Salary: US$82082 - 193440 per year | Date posted: 23 Oct 2026
Solution Support Engineer
Company: Proven IT |
details, and ongoing support throughout the ticket lifecycle. Remotely access and support customer environments to investigate issues.... - preferred for workflow support. - preferred for application support. - preferred for agent configuration and supportLocation: Tinley Park, IL, USA
| Salary: US$65000 - 85000 per year | Date posted: 23 Oct 2026
Customer Experience Engineer
Company: AwardSpring |
our AI agent or self-serve can't resolve and hands to a person. A conversation the customer reopens within 7 days counts... here: the best ticket is the one that never gets opened. Time to launch. Median days from contract start to a live customerLocation: Chicago, IL, USA
| Salary: unspecified | Date posted: 07 Oct 2026
Lead, Finance & Record-to-report (r2r) Solutions
Company: Mars |
and anomaly detection. Govern AMS support against SLA/KPI metrics (MTTR, close ticket SLAs) and enforce Mars Financial Manual (MFM... projects via SAP Activate using SAP Cloud ALM (CALM), Jira, Monday.com, or Smartsheet, combined with AI agent and SituationLocation: Chicago, IL, USA
| Salary: US$119040 - 163680 per year | Date posted: 07 Oct 2026
Lead, Order-to-cash (otc) Functional Solutions
Company: Mars |
ticket resolution). AI, Cloud Releases & Mars Standards: Drive adoption of AI agents and SAP Situation Handling in a single..., combined with AI agent and Situation Handling exception automation. Governance & Controls: Understanding of Mars commercialLocation: Chicago, IL, USA
| Salary: US$119040 - 163680 per year | Date posted: 07 Oct 2026
Support Lead, Americas
Company: Dyson |
-service, virtual agent, and knowledge automation adoption. Drive ticket eradication, deflection, and shift-left opportunitiesLocation: Chicago, IL, USA
| Salary: US$100000 - 125000 per year | Date posted: 17 Sep 2026
Servicenow - Servicenow It Service Management (itsm) Manager- Tech Cons - Open Location
Company: EY |
AI capabilities for ITSM, including Now Assist, Virtual Agent, Predictive Intelligence, AI Search, AI Agents, and AI Control Tower... Ability to identify and advise clients on practical AI-enabled ITSM use cases, including incident triage, ticket summarizationLocation: Chicago, IL, USA
| Salary: unspecified | Date posted: 15 Sep 2026
Wheelchair/staxi - Repair Agent
Company: Unifi Aviation |
General information Job Title Wheelchair/Staxi - Repair Agent Date Wednesday, April 1, 2026 Entity Prospect... to assigned storage areas at airline ticket counters or gates. Conduct routine sweeps of high-traffic zones to maintain equipmentLocation: Chicago, IL, USA
| Salary: unspecified | Date posted: 09 Sep 2026
Senior Data Engineer
Company: Tempus |
beyond static data warehousing toward a dynamic, "agent-ready" data fabric that supports real-time clinical evaluation at enterprise... that reliability at scale requires. Make the data agent-ready. Build the data access patterns and metadata layers that let AI agentsLocation: Chicago, IL, USA
| Salary: unspecified | Date posted: 04 Sep 2026
Ai Engineer
Company: Vouch |
. What You'll Do Ship agentic workflows end to end. Design tool contracts, capability boundaries, and approval gates for an agent... storage, OLTP/OLAP databases, and the two-way plumbing between an agent and the systems of record it must respect. WorkLocation: Chicago, IL, USA
| Salary: US$180000 - 220000 per year | Date posted: 21 Aug 2026
Customer Operations Partner, Chicago (software Startup)
Company: Opply |
of delivery and quality exceptions, not just resolve the ticket in front of you, understand why it happened and whether it..., and know when to let the agent run versus step in yourself Continuously look for the next piece of your own workload worthLocation: Chicago, IL, USA
| Salary: US$60000 - 70000 per year | Date posted: 19 Aug 2026
Servicenow Product Owner
Company: KellyMitchell |
and AI roadmap, prioritizing initiatives that maximize L1 ticket deflection, ROI, and business value across ITSM processes Leverages...-on familiarity with Now Assist, Virtual Agent, and Predictive Intelligence Experience owning a product roadmap or similarLocation: Chicago, IL, USA
| Salary: US$84000 - 120000 per year | Date posted: 18 Aug 2026
It Repair Agent - Student Employment
Company: Saint Xavier University |
must fully understand the scope of the incident and relay that in the ticket. Patience as agents may deal with clients who may