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Ticket Agent jobs in illinois state USA

11 ticket agent jobs found in illinois state: showing 1 - 11

Ai Engineer
Company: Vouch |

Location: Chicago, IL, USA

| Salary: US$180000 - 220000 per year | Date posted: 21 Aug 2026
. What You'll Do Ship agentic workflows end to end. Design tool contracts, capability boundaries, and approval gates for an agent... storage, OLTP/OLAP databases, and the two-way plumbing between an agent and the systems of record it must respect. Work
Loyalty Rewards Agent (harrah's Metropolis, Illinois)
Company: Caesars Entertainment |

Location: Metropolis, IL, USA

| Salary: US$15 per hour | Date posted: 19 Aug 2026
Job Category: Hotel Operations Job Description: JOB DESCRIPTION JOB TITLE: Loyalty Rewards Agent POSITION... but is not limited to hotel reservations, dinner reservations, concert ticket requests, etc Ability to handle multiple tasks
Customer Operations Partner, Chicago (software Startup)
Company: Opply |

Location: Chicago, IL, USA

| Salary: US$60000 - 70000 per year | Date posted: 19 Aug 2026
of delivery and quality exceptions, not just resolve the ticket in front of you, understand why it happened and whether it..., and know when to let the agent run versus step in yourself Continuously look for the next piece of your own workload worth
Servicenow Product Owner
Company: KellyMitchell |

Location: Chicago, IL, USA

| Salary: US$84000 - 120000 per year | Date posted: 18 Aug 2026
and AI roadmap, prioritizing initiatives that maximize L1 ticket deflection, ROI, and business value across ITSM processes Leverages...-on familiarity with Now Assist, Virtual Agent, and Predictive Intelligence Experience owning a product roadmap or similar
Director, Salesforce B2b Service Governance
Company: TransUnion |

Location: Chicago, IL, USA

| Salary: US$150100 - 225000 per year | Date posted: 15 Aug 2026
. Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes... of service demand, reducing avoidable ticket volume, and implementing solutions that improve how customers and associates access
Servicenow Product Owner
Company: Hub International |

Location: Chicago, IL, USA

| Salary: US$100000 - 120000 per year | Date posted: 04 Aug 2026
staff as L1 ticket volume and agent responsibilities shift. Qualifications Required Demonstrated experience... area based on baseline metrics. Prioritize incident types for Virtual Agent deflection based on volume, deflection
Senior End Point Engineer
Company: Hub International |

Location: Chicago, IL, USA

| Salary: US$130000 - 155000 per year | Date posted: 29 Jul 2026
, covering HUB's 600-plus locations across the United States and Canada Maintain NinjaOne agent health, version currency, policy... with EUC, SecOps, and the Tanium platform team to validate agent versions, policy exclusions, Zscaler bypass entries
Tier 1 Technician
Company: WEBIT Services |

Location: Naperville, IL, USA

| Salary: US$40000 - 55000 per year | Date posted: 07 Jul 2026
raw troubleshooting speed. A workstation built cleanly, an account created correctly, and a ticket documented clearly... join, RMM agent, endpoint protection, application control, and disk encryption. Name and configure devices to the client
Servicenow - Servicenow Ai Architect Manager - Tech Con - Open Location
Company: EY |

Location: Chicago, IL, USA

| Salary: unspecified | Date posted: 18 Jun 2026
for tailored user experiences. Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging...) and Agent-to-Agent (A2A) protocols for secure and efficient system integrations Ability to lead client process and design
Senior Product Manager, Service Delivery
Company: LawnStarter |

Location: Chicago, IL, USA

| Salary: US$140000 - 185000 per year | Date posted: 08 Jun 2026
to, because you know that's what separates a trustworthy agent from a demo. This is unlikely to be a good fit if you treat LLM quality.... Support is one surface of a much broader product area. If you picture your days as managing a ticket queue or a help center
Client Success Manager
Company: Trivium |

Location: Chicago, IL, USA

| Salary: US$70000 - 120000 per year | Date posted: 03 Jun 2026
because of how you showed up keep reading. ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working..., scalable operations through high-level masterminds, implementation intensive programs, and advanced AI-agent integration