Ticket Agent jobs in pennsylvania state USA
3 ticket agent jobs found in pennsylvania state: showing 1 - 3
L1 Service Desk Agent
Company: Pep Boys |
documented fix a L1 Service Agent will escalate a call to the L1 Sr Service Agent within 8 to 10 minutes. They are also expected... Do Answer and resolve first level incoming calls from store and corporate users. Log the incident into the Jira ticketLocation: Bala Cynwyd, PA, USA
| Salary: unspecified | Date posted: 30 May 2026
Manager, Program Implementation
Company: Xfinity |
, ticket creation and tracking, partnering with development teams, testing, and coordinating agent communications * DriveLocation: Philadelphia, PA, USA
| Salary: unspecified | Date posted: 24 May 2026
Tier 2 Service Desk Technician
Company: MSP Hire, Inc. |
to patching failures, disk space, service outages, and agent health. Handle routine front-line security triage including... documentation in Hudu along with clean ticket notes, categorization, and time entries. What Were Looking For 2-4 years