Ticket Agent jobs in norfolk USA
2 ticket agent jobs found in norfolk: showing 1 - 2
Service Desk Tier 1 Tech Lead
Company: Leidos |
agent mentoring, provide, and receive feedback on ticket creation, process adherence, documentation, and/or overall customer... support for Tier I agents through monitoring Teams and AWS chat. Provide Tier 1 agents observational feedback (OBS) on ticket...Location: Norfolk, VA, USA
| Salary: $27 - 29 per hour | Date posted: 07 Nov 2024
Service Desk Tier 1 Tech Lead
Company: Leidos |
Job Description Primary Responsibilities: As a Service Desk Tier 1 Technical Lead, you will: Provide agent... mentoring, provide, and receive feedback on ticket creation, process adherence, documentation, and/or overall customer support...