Ticket Agent jobs in norfolk USA
2 ticket agent jobs found in norfolk: showing 1 - 2
Smit Service Desk Technical Lead/onsite Support
Company: Leidos |
with training sessions and performance progression. Prepare for, lead, and follow-up on technical training sessions. Track agent... performance. Assist Supervisor with ticket analysis. Research mishandled tickets that get sent back to the team. ProvideLocation: Norfolk, VA, USA
| Salary: unspecified | Date posted: 30 May 2026
Smit Service Desk Technical Lead/onsite Support
Company: Leidos |
and performance progression. Prepare for, lead, and follow-up on technical training sessions. Track agent performance. Assist... Supervisor with ticket analysis. Research mishandled tickets that get sent back to the team. Provide escalation follow-up