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ITIL jobs in somerville USA

48 itil jobs found in somerville: showing 1 - 48

It Operations In Boston, Ma
Company: Noblesoft Technologies |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 03 Jun 2026
is nice to have ITIL knowledge and certificates are considered an advantage Good interpersonal skills and customer-oriented... industry standards (e.g.: ITIL) and ensuring Customer's global standard are followed Monitors service delivery performance
L2 Application Support Engineer
Company: Saransh Inc |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 03 Jun 2026
and stakeholder management skills Strong understanding of incident management, SLA tracking, and ITIL processes Experience... Preferred Qualifications ITIL certification is a plus Experience working in managed services or enterprise support
It Operation Lead
Company: Noblesoft Technologies |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 03 Jun 2026
is nice to have ITIL knowledge and certificates are considered an advantage Good interpersonal skills and customer-oriented... industry standards (e.g.: ITIL) and ensuring Customer's global standard are followed Monitors service delivery performance
Incident Manager
Company: Northeastern University |

Location: Boston, MA, USA

| Salary: US$52 per hour | Date posted: 03 Jun 2026
+ years of ITSM and Reporting experience, higher education experience is a plus. ITIL, ServiceNow, or other ITSM related... certifications are preferred An understanding of ServiceNow/ITIL concepts with a passion for providing an end user an optimal
Technical Support Engineer, Pacs
Company: RadNet |

Location: Somerville, MA, USA

| Salary: US$75000 - 100000 per year | Date posted: 02 Jun 2026
using ticketing systems and ITIL-based support processes. Strong customer service, relationship management, and call center
Intune And Entra Desktop Engineer - Boston
Company: Yoh |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 02 Jun 2026
(AZ-104) ITIL v4 Foundation CompTIA Network+ or Security+ Microsoft Certified: Power Automate RPA Developer Associate
Technical Services Engineer Iii
Company: InterSystems |

Location: Boston, MA, USA

| Salary: US$143000 - 172000 per year | Date posted: 01 Jun 2026
, Cisco, Palo Alto, ITIL/ITSM, AWS/Cloud. We are an equal-opportunity employer and do not discriminate because of race
Inventory Technician
Company: Astreya |

Location: Cambridge, MA, USA

| Salary: unspecified | Date posted: 01 Jun 2026
independently or at a single-technician site Certifications CompTIA A+ and/or Network+ ITIL Foundation AVIXA CTS
Technical Services Engineer Ii
Company: InterSystems |

Location: Boston, MA, USA

| Salary: US$100000 - 122000 per year | Date posted: 01 Jun 2026
or equivalent professional experience. Desirable certifications: Microsoft, RHCE, VMware, Cisco, Palo Alto, ITIL/ITSM, AWS/Cloud
Technical Services Engineer I
Company: InterSystems |

Location: Boston, MA, USA

| Salary: US$85000 - 103000 per year | Date posted: 01 Jun 2026
or equivalent professional experience. Desirable certifications: Microsoft, RHCE, VMware, Cisco, Palo Alto, ITIL/ITSM, AWS/Cloud
It Architect - Software
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 30 May 2026
and maintain technical standards, design patterns, and architectural guardrails. - Translate business and ITSM/ITIL requirements... for enterprise implementations. - Design deployment strategies aligned with ITSM and ITIL frameworks. - Provide architectural
Senior Site Reliability Engineer
Company: Federal Reserve Bank |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 28 May 2026
to production support and operations. It owns ongoing ITIL processes, and the implementation and driving of continuous improvement
Senior Site Reliability Engineer
Company: Federal Reserve Bank |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 28 May 2026
to production support and operations. It owns ongoing ITIL processes, and the implementation and driving of continuous improvement
Quality Engineer
Company: Katalyst HealthCares & Life Sciences |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 21 May 2026
. Strong knowledge of GAMP5, ITIL, Data Integrity, and validation lifecycle methodologies. Experience with enterprise systems
Director, It Business Relationship Management - G&a
Company: Foundation Medicine |

Location: Boston, MA, USA

| Salary: US$201620 - 237200 per year | Date posted: 20 May 2026
&A systems G&A Technology Operations: Drive ITIL-base process excellence for the G&A technology portfolio Manage G... to non-technical audiences Relevant certifications (e.g., ITIL, PMP, CBAP, SAP/Oracle/Workday certifications, Certified
Digital Support Technician, Senior
Company: Mass General Brigham Health Plan |

Location: Somerville, MA, USA

| Salary: US$25.5 - 36.49 per hour | Date posted: 20 May 2026
calls to the appropriate groups if they cannot be resolved using ITIL best practices. -Enter transactions into the system
It Administrative Services Manager
Company: Puma |

Location: Boston, MA, USA

| Salary: US$62700 - 83380 per year | Date posted: 19 May 2026
and interpret information related to regulatory compliance within an IT environment. ITIL or other IT Process Certification
Systems Administrator - Storage Virtualization
Company: Peraton |

Location: Boston, MA, USA

| Salary: US$80000 - 128000 per year | Date posted: 19 May 2026
Qualifications: Certifications: Microsoft/VMware certifications preferred ITIL certification preferred Peraton Overview
Head Of Technology Enabled Services
Company: Higher Frog Ltd |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 17 May 2026
in enterprise environments Background in critical infrastructure or national security sectors Certifications such as PMP, ITIL
It Site Support Specialist (onsite - Boston)
Company: Haemonetics |

Location: Boston, MA, USA

| Salary: US$68200 - 116000 per year | Date posted: 14 May 2026
, workstation setups, new hire onboarding, and executive or VIP users is a plus. Certifications: CompTIA A+, Network+, ITIL
Senior It Business Analyst
Company: Connexion Systems & Engineering |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 09 May 2026
-technical audiences. Preferred Qualifications: Masters degree or MBA. Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF
Strategic It Consultant
Company: Focus Technology Solutions Inc |

Location: Boston, MA, USA

| Salary: US$80000 - 110000 per year | Date posted: 09 May 2026
program or certification such as ITIL Foundation or PMP certification Other: Valid driver's license and access
Senior It Business Analyst
Company: Yoh |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 09 May 2026
-technical audiences. Preferred: Master's degree or MBA. Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF. Experience
It Systems Analyst- Edenred Benefits
Company: Reward Gateway |

Location: Boston, MA, USA

| Salary: US$70000 per year | Date posted: 09 May 2026
. Operate according to the ITIL framework. Manage the majority of local incident and service request tickets. Function... environment. Working knowledge of the ITIL framework and IT service management best practices. Minimum of 2 years of experience
Senior It Business Analyst
Company: The Panther Group |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 08 May 2026
management skills Preferred Qualifications Masters degree or MBA Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF
Security Analyst Ii, Is&t Information Security
Company: Boston University |

Location: Boston, MA, USA

| Salary: US$71700 - 86000 per year | Date posted: 07 May 2026
: Experience using ServiceNow. Certificates: ITIL One or more relevant GIAC, CompTIA Security+, or equivalent certifications... with a willingness to learn. Soft skills: Experience using ServiceNow. Certificates: ITIL One or more relevant GIAC, CompTIA
Security Analyst Ii, Is&t Information Security
Company: Boston University |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 06 May 2026
using ServiceNow. Certificates: ITIL One or more relevant GIAC, CompTIA Security+, or equivalent certifications
It Analyst-service Delivery Center-finance-quality Eng-fso-manager-multiple Positions
Company: EY |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 06 May 2026
ISTQB, CISSP, CISM, CISA, CBCP, ITIL, PMP, SAP, MCSA, or CCNA. Must have 4 years of experience leading a team of 4
Technical Operations Manager
Company: BNY |

Location: Boston, MA, USA

| Salary: US$58000 - 70000 per year | Date posted: 06 May 2026
teams. Knowledge of SQL queries, ITIL v3 Foundation certification, and experience with ServiceNow or other high volume
Senior Customer Success Manager
Company: Nexthink |

Location: Boston, MA, USA

| Salary: US$109000 - 169000 per year | Date posted: 06 May 2026
Operations, ITSM processes (ITIL), or End User Compute/Client Management practices is preferred. Strong customer-facing
It Service Desk Analyst
Company: CarGurus |

Location: Boston, MA, USA

| Salary: US$62000 - 78000 per year | Date posted: 23 Apr 2026
best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology... (e.g., CompTIA A+/Network+, ITIL Foundation, Jamf Certified Tech/Admin, Microsoft Certified: Modern Desktop Administrator
Information Technology Operations Manager
Company: Triumvirate Environmental |

Location: Somerville, MA, USA

| Salary: US$95000 - 125000 per year | Date posted: 23 Apr 2026
. Microsoft certifications (MS-102 or equivalent). ITIL or other ITSM certification. Growth opportunity: Triumvirate's IT
It Onsite Support (cambridge, English)
Company: D-ploy |

Location: Cambridge, MA, USA

| Salary: unspecified | Date posted: 21 Apr 2026
of tickets in the ticketing system according to ITIL-oriented processes Setup, configuration, and maintenance of workstations
Senior Service Desk Technician (boston, Ma-hybrid) Boston, Massachusetts
Company: Edelman Financial Engines |

Location: Boston, MA, USA

| Salary: US$48800 - 65100 per year | Date posted: 21 Apr 2026
with Mac laptops Preferred Certifications: CompTIA A+ (220-1101) CompTIA A+ (220-1102) CompTIA Net+ ITIL
It Onsite Support (cambridge, English)
Company: D-ploy |

Location: Cambridge, MA, USA

| Salary: unspecified | Date posted: 21 Apr 2026
and maintenance of tickets in the ticketing system according to ITIL-oriented processes Setup, configuration, and maintenance
Service Management Lead
Company: VETS, Inc |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 16 Apr 2026
they align with the ITIL 4 framework and ISO 20000 standards. This role is critical to the delivery of high-quality IT services... service desk. Compliance & Standards: Align all service activities with ISO 20000 and ITIL 4 frameworks. Documentation
Collaboration Engineer (onsite)
Company: Axon |

Location: Boston, MA, USA

| Salary: US$94590 - 151344 per year | Date posted: 04 Apr 2026
such as network, Azure Active Directory, and Okta Familiarity with ITIL principles and adherence to change control processes
It Support Engineer, Boston, Massechusetts
Company: Franklin Fitch |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 03 Apr 2026
of Intune, GoToAssist, SimpleHelp, TeamViewer, an ITIL aligned ticketing system, Unix, Linux, TCP/IP, DNS, DHCP desktop hardware
Assistant Director, Digital Enablement
Company: Northeastern University |

Location: Boston, MA, USA

| Salary: US$113865 - 165105 per year | Date posted: 30 Mar 2026
, ITIL, or change management experience. Experience working in higher education or similarly complex, federated
Schwartz Center Director Of Information Systems
Company: Mass General Brigham Health Plan |

Location: Somerville, MA, USA

| Salary: US$75275.2 - 109553.6 per year | Date posted: 24 Mar 2026
processes, with ITIL certification preferred Strong understanding of database concepts and methods of systems integration... preferred Prior experience designing and managing support processes, with ITIL certification preferred Strong understanding
Technical Environment Manager – Ocio Investment Technology, Onsite 6 Month Contract
Company: Next Step Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 19 Mar 2026
Integration/Continuous Deployment (CI/CD) environments. Familiarity with ITIL or other IT service management frameworks
Senior Servicenow Systems Administrator
Company: Next Step Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 19 Mar 2026
of ITIL and ITSM is preferred. Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data..., Profit Sharing, etc. Keywords: Boston MA Jobs, Senior ServiceNow Systems Administrator, ServiceNow, ITIL, ITSM, ITOM
Manager, Unified Communications
Company: Next Step Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 18 Mar 2026
Administrator, Cisco CCNP Collaboration, ITIL). Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short
Senior Servicenow Applications Engineer
Company: Next Step Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 18 Mar 2026
of ITIL and ITSM is preferred. Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data..., Profit Sharing, etc. Keywords: Boston MA Jobs, Senior ServiceNow Applications Engineer, ServiceNow, ITIL, ITSM, ITOM
Identity And Access Management Senior Consultant
Company: Bank of America |

Location: Boston, MA, USA

| Salary: US$135000 - 182100 per year | Date posted: 11 Mar 2026
with common Information Security and data protection frameworks and standards (i.e., CIS, NIST, MITRE, ITIL, COBIT, HIPAA, GDPR
Engagement Manager
Company: InterSystems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 09 Mar 2026
and hybrid infrastructure ITIL or similar service management framework certification Experience with subscription-based
Data Center Technician - United States - Boston - On-site
Company: Reboot Monkey |

Location: Boston, MA, USA

| Salary: US$60000 - 75000 per year | Date posted: 08 Mar 2026
- preferred Knowledge of ITIL practices - preferred
Systems Administrator, College Of Engineering, Administration
Company: Boston University |

Location: Boston, MA, USA

| Salary: US$72000 - 85000 per year | Date posted: 06 Mar 2026
-based technologies. ITIL certifications preferred. - Experience writing technical documentation. Strong collaborative... with classroom audio/visual equipment and other classroom-based technologies. ITIL certifications preferred. - Experience writing