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ITIL jobs in massachusetts state USA

127 itil jobs found in massachusetts state: showing 1 - 50

Change Management, Assistant Vice President
Company: State Street |

Location: Quincy, MA, USA

| Salary: US$90000 - 157500 per year | Date posted: 16 Jul 2026
for development of ITIL V4 / ITSM based Enterprise IT Change Management Strategy, Governance Model, Processes, Transformation... releases and process changes in the Change Management. Strong knowledge of ITIL (preferably V4), IT Change Management
It Support Analyst
Company: Lumanity |

Location: Boston, MA, USA

| Salary: US$55000 - 75000 per year | Date posted: 16 Jul 2026
ITIL v4 methodologies preferred. Hands-on experience working within a helpdesk environment. Application/systems support
Technical Support Engineer
Company: RadNet |

Location: Somerville, MA, USA

| Salary: US$70000 - 85000 per year | Date posted: 16 Jul 2026
using ticketing systems and ITIL-based support processes. Strong customer service, relationship management, and call center
Desktop Technician
Company: Harris County Department of Education |

Location: Wilmington, MA, USA

| Salary: US$52000 - 55500 per year | Date posted: 16 Jul 2026
required EXPERIENCE PREFERRED: Education or certification in desktop support or another related field A+, ITIL, or MCP certification
Servicenow Software Asset Management (sam) Analyst
Company: Teledyne Technologies |

Location: Billerica, MA, USA

| Salary: US$77900 - 103800 per year | Date posted: 16 Jul 2026
Preferred Skills/Experience: ServiceNow SAM, ITAM, or ITIL certification. Experience supporting software vendor audits
Frfs Problem Management Specialist
Company: Federal Reserve Bank |

Location: Boston, MA, USA

| Salary: US$121800 - 182600 per year | Date posted: 16 Jul 2026
and customer experience nationwide. Expertise you would bring Bachelors degree with 6+ years relevant work experience ITIL
Production Support And It Operations Lead
Company: Diverse Lynx |

Location: Canton, MA, USA

| Salary: US$110000 - 140000 per year | Date posted: 15 Jul 2026
support / IT operations / service delivery in Healthcare domain. Deep understanding of ITIL processes (Incident, Problem
Infrastructure Sme (intune, Sccm, Autopilot)
Company: VDart |

Location: Northborough, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
transition to operations and support via infrastructure operations best practices such as ITIL, and a high capability maturity
Analyst - It Service Management
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
knowledge and skills. - Preferred experience includes ServiceNow, ITIL-based support environments, and multi-tiered ticketing... Skills and Qualifications: - ITIL Foundation certification. EEO Statement Maximus is an equal opportunity employer
Infrastructure Architect
Company: Inherent Technologies |

Location: Northborough, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
transition to operations and support via infrastructure operations best practices such as ITIL, and a high capability maturity
Analyst - It Service Management
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
knowledge and skills. - Preferred experience includes ServiceNow, ITIL-based support environments, and multi-tiered ticketing... Skills and Qualifications: - ITIL Foundation certification. EEO Statement Maximus is an equal opportunity employer
Av Monitoring & Automation Engineer
Company: Artech Information Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
(Preferred): ITIL Foundation Relevant monitoring/tool certifications Education: Bachelor's in IT / Computer Science
Av Support Engineers – L1 / L2
Company: Artech Information Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 15 Jul 2026
(Eptura Engage) Certifications (Preferred): ITIL Foundation AVIXA CTS (preferred) Education: Diploma / Bachelor
Avaas Delivery Manager
Company: Artech Information Systems |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
optimization Executive stakeholder communication (VIP environments) Certifications (Preferred): PMP / PRINCE2 ITIL Foundation
Director, Cell & Gene Therapy Research Technology (boston)
Company: Vertex Pharmaceuticals |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
security, ITSM, ITIL, and DTE system lifecycle standards. Serve as the primary point of accountability for laboratory
Cds Release Management Specialist
Company: Raytheon Technologies |

Location: Tewksbury, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
methodologies Experience with change, config, and release management ITIL certification CORE certification
Junior Telecoms Engineer
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments
Junior Telecoms Engineer
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments
It Incident And Reporting Manager
Company: Yoh |

Location: Boston, MA, USA

| Salary: US$40 - 46 per hour | Date posted: 14 Jul 2026
experience is a plus. ITIL, ServiceNow, or other ITSM related certifications are preferred An understanding of ServiceNow/ITIL
Sr. Systems Dev. Manager, Amazon Robotics Technical Support
Company: Amazon |

Location: Westborough, MA, USA

| Salary: unspecified | Date posted: 14 Jul 2026
through automation - Experience with ITIL, problem management, and incident management frameworks - Proven ability
Senior Platform Operations Engineer
Company: State Street |

Location: Quincy, MA, USA

| Salary: US$120000 - 202500 per year | Date posted: 14 Jul 2026
management, ITIL processes, SOP adherence, and reporting of operational metrics in a large enterprise environment... to ITIL, change management, and Log Telemetry Monitoring control requirements, while measuring success through operational
Desktop Support Analyst
Company: Stantec |

Location: Boston, MA, USA

| Salary: US$77400 - 112200 per year | Date posted: 13 Jul 2026
in an ITIL based and SOX compliant organization is a plus. Excellent customer service, communication, and interpersonal skills
Incident & Reporting Manager
Company: The Panther Group |

Location: Boston, MA, USA

| Salary: US$46.43 per hour | Date posted: 13 Jul 2026
(ITSM), Incident Management, Reporting, or related disciplines. Strong understanding of ITIL principles and ITSM... Office applications. Preferred Qualifications ITIL Certification ServiceNow Certification Experience within higher
Senior Service Desk Technician (boston, Ma-hybrid)
Company: Edelman Financial Engines |

Location: Boston, MA, USA

| Salary: US$48800 - 65100 per year | Date posted: 13 Jul 2026
: CompTIA A+ (220-1101) CompTIA A+ (220-1102) CompTIA Net+ ITIL Foundation 4.0 Work Schedule: This position currently
Principal, Application Capability Owner
Company: Schneider Electric |

Location: Boston, MA, USA

| Salary: US$142400 - 213600 per year | Date posted: 12 Jul 2026
knowledge of IT Service Management (ITIL), including Incident, Problem, Change, Release, Availability, and Service Level
Senior Bur And Storage Engineers
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 12 Jul 2026
to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication
Senior Bur And Storage Engineers
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 12 Jul 2026
to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication
Cic Analyst
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 11 Jul 2026
government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC
Cic Analyst
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 11 Jul 2026
government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC
Cic Analyst
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 11 Jul 2026
government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC
Cic Analyst
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 11 Jul 2026
government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC
Network Team Supervisor (it Service Management And Operations Supervisor)
Company: Massachusetts Trial Court |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 11 Jul 2026
, and modern network security frameworks. ITIL certification or equivalent IT service management experience. Relevant industry
Database Engineer
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
. - Knowledge of ITIL-based incident and change management processes. - Experience supporting backup/recovery validation
Database Engineer
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
. - Knowledge of ITIL-based incident and change management processes. - Experience supporting backup/recovery validation
Cloud Architect
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
processes. - Experience with cloud cost management and FinOps practices. - Understanding of ITSM/ITOM frameworks (e.g., ITIL
Senior Configuration Analyst
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
supporting configuration management and CMDB operations. - Strong knowledge of ITIL change and configuration processes
Cloud Architect
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
processes. - Experience with cloud cost management and FinOps practices. - Understanding of ITSM/ITOM frameworks (e.g., ITIL
Cloud Architect
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
processes. - Experience with cloud cost management and FinOps practices. - Understanding of ITSM/ITOM frameworks (e.g., ITIL
Critical Incident Command (cic) Shift Lead
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based
Senior Configuration Analyst
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
supporting configuration management and CMDB operations. - Strong knowledge of ITIL change and configuration processes
Cloud Architect
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
processes. - Experience with cloud cost management and FinOps practices. - Understanding of ITSM/ITOM frameworks (e.g., ITIL
Critical Incident Command (cic) Shift Lead
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based
It Onsite Support (cambridge, English)
Company: D-ploy |

Location: Cambridge, MA, USA

| Salary: unspecified | Date posted: 10 Jul 2026
and maintenance of tickets in the ticketing system according to ITIL-oriented processes Setup, configuration, and maintenance
Cloud Operations Monitoring Specialist (remote - 2nd Shift)
Company: Raytheon Technologies |

Location: Massachusetts, USA

| Salary: US$86800 - 165200 per year | Date posted: 10 Jul 2026
, and/or other monitoring tools. Experience managing production infrastructure and applications utilizing ITIL v3 (2011) or v4 best practices
Senior Database Engineer
Company: Maximus |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 09 Jul 2026
, multi-instance database environments. - Knowledge of ITIL-based operations, incident, and change management processes
Senior Database Engineer
Company: Maximus |

Location: Springfield, MA, USA

| Salary: unspecified | Date posted: 09 Jul 2026
, multi-instance database environments. - Knowledge of ITIL-based operations, incident, and change management processes
Desktop Engineer
Company: South Shore Health |

Location: Weymouth, MA, USA

| Salary: US$79600 - 113800 per year | Date posted: 09 Jul 2026
) are preferred. ITIL, Lean, or Six Sigma Training or experience preferred. Demonstrated success developing and leading a high
It Business Management Director
Company: DTCC |

Location: Boston, MA, USA

| Salary: unspecified | Date posted: 09 Jul 2026
. Experience in financial services or other complex, regulated environments. Certifications such as PMP, ITIL, SAFe/Agile
It Onsite Support (cambridge, English)
Company: D-ploy |

Location: Cambridge, MA, USA

| Salary: unspecified | Date posted: 08 Jul 2026
of tickets in the ticketing system according to ITIL-oriented processes Setup, configuration, and maintenance of workstations
Field Support Engineer Ii
Company: Synoptek |

Location: Boston, MA, USA

| Salary: US$77000 - 94920 per year | Date posted: 08 Jul 2026
certification, A+, Security+, Network+, ITIL Certification or ability to obtain within 6 months of employment Experience