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Contact Center Manager


Job position: Contact Center Manager, Columbus, OH, USA

for all touchpoints across offered contact channels. Other duties as assigned by the Director of Customer Experience Knowledge & Skill.... Ability to develop, interpret and analyse call reports to identify trends and plan accordingly. Knowledge in IVR (Interactive Voice.....

Job Location: Columbus, OH, USA

Salary: $96110 - 124940 per year

Company: American Electric Power

Job posted: 06 Feb 2025

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