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Contact Center Quality Analyst


Job position: Contact Center Quality Analyst, Edison, NJ, USA

customer experience and increase first call resolution. Identifies areas of opportunity regarding the improvement of Patient... for improvement. Provide feedback regarding monitoring scores and identify strengths and weaknesses. Provide coaching when.....

Job Location: Edison, NJ, USA

Salary: unspecified

Company: Hackensack Meridian Health

Job posted: 18 Jan 2025

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