Workforce Management Optimization Analyst
Job position: Workforce Management Optimization Analyst, Chattanooga, TN, USA
and assess the effectiveness of IVR Automation and Call Routing processes and identify opportunities for improvements... either in customer experience or efficiency of staffing Identify call drivers and assess opportunities for process automation, full.....
Job Location: Chattanooga, TN, USASalary: $49626.02 - 66168.33 per year
Company: HomeServe
Job posted: 22 Dec 2024
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