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Director of Learning, Development, & Quality


Job position: Director of Learning, Development, & Quality, Charlotte, NC, USA

interactions, agent performance, and compliance risks, ensuring continuous quality improvement. Manage and mentor a team... Management Systems (LMS), quality monitoring tools, contact center metrics, and process improvement methodologies. Proven track.....

Job Location: Charlotte, NC, USA

Salary: $138400 - 173000 per year

Company: Figure Technologies

Job posted: 19 Oct 2024

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