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Capacity Planning Analyst - Call Center


Job position: Capacity Planning Analyst - Call Center, Billings, MT, USA

with Workforce Management (WFM) staff, contact center management and operations/project management to develop demand forecasts..., analyze drivers of performance and develop capacity plans that meets project performance goals. The position is responsible.....

Job Location: Billings, MT, USA

Salary: unspecified

Company: Maximus

Job posted: 11 Apr 2024

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