Ticket Agent jobs in fort lauderdale USA
1 ticket agent jobs found in fort lauderdale: showing 1 - 1
Sr Mgr, It Service Ops
Company: Charter Schools USA |
Create and maintain Standard Operating Procedures Monitor and maintain agent groups in the ticketing system Provide data... handled at Tier 0 or Tier 1 Communicate with service group managers when ticket escalation reaches 50% or 75% of the Service