Ticket Agent jobs in colorado springs USA
3 ticket agent jobs found in colorado springs: showing 1 - 3
Product Support Manager
Company: MODERN TECHNOLOGY SOLUTIONS, INC |
for enterprise-wide Tier 0/1 help desk operations. In this role, you serve as the PMs trusted technical agent, ensuring contractor...) and Service Level Agreements (SLAs)including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), ticket backlogLocation: Colorado Springs, CO, USA
| Salary: US$160000 - 190000 per year | Date posted: 03 Oct 2026
Field Support Technician - Onsite Anchor
Company: Empower AI Inc. |
the Customer-Confirmed Ticket Closure process with complete documentation of decisions. Analyze recurring site issues... Technician certification. Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual AgentLocation: Colorado Springs, CO, USA
| Salary: unspecified | Date posted: 02 Oct 2026
Field Support Technician - Onsite Anchor
Company: NCI Information Systems |
and printer vulnerabilities, and execute the Customer-Confirmed Ticket Closure process with complete documentation of decisions..., Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. Experience working across multiple security