Workforce Management (WFM) Real Time Analyst
Job position: Workforce Management (WFM) Real Time Analyst, Neptune City, NJ, USA
, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime. Manage real-time agent adherence to schedule... and enter relevant schedule exceptions into Calabrio Update and maintain agent database in Calabrio such as, processing: new.....
Job Location: Neptune City, NJ, USASalary: unspecified
Company: Hackensack Meridian Health
Job posted: 27 Sep 2024
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