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Sr Forecasting & Workforce Planning Analyst


Job position: Sr Forecasting & Workforce Planning Analyst, Charlotte, NC, USA

https://www.maximus.com. Essential Duties and Responsibilities: - Provide analytics data of call/web chat arrival patterns..., seasonality analysis of call and web chat volumes, agent efficiency analysis, statistical analysis of the agents and call center.....

Job Location: Charlotte, NC, USA

Salary: unspecified

Company: Maximus

Job posted: 14 Apr 2024

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