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Call Center Quality Analyst- remote


Job position: Call Center Quality Analyst- remote, Roanoke, VA, USA

point, individual results as well as results by team and the overall department. Performs interaction monitoring... and monitoring to enhance the patient experience. Performs root cause analysis on missed quality goals. Develops and recommends.....

Job Location: Roanoke, VA, USA

Salary: unspecified

Company: Carilion Clinic

Job posted: 21 Dec 2024

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