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Contact Center, Workforce Management Manager


Job position: Contact Center, Workforce Management Manager, Hillsboro, OR, USA

, answering questions, making appointments, or directing them to the appropriate party or resource with a high level of service... recommendations to budgetary impacts (e.g., payroll, overtime, hiring). Contributes to contact center service quality.....

Job Location: Hillsboro, OR, USA

Salary: $96900 - 125400 per year

Company: Kaiser Permanente

Job posted: 19 Oct 2024

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