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Supervisor, Contact Center (H)


Job position: Supervisor, Contact Center (H), Medley, FL, USA

over the daily work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key... performance metrics are consistently met. Monitors and analyzes quantitative service and productivity metrics (i.e. average speed.....

Job Location: Medley, FL, USA

Salary: unspecified

Company: University of Miami

Job posted: 12 Feb 2025

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