Quality Assurance Specialist
Job position: Quality Assurance Specialist, Boston, MA, USA
and email responses to assess department performance. Responsibilities: Monitor customer service performance at the agent and team.... Support and communicate constituent service goals, quality standards, processes, procedures, and policies. Review agent cases.....
Job Location: Boston, MA, USASalary: unspecified
Company: unknown
Job posted: 23 Feb 2025
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