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Workforce Management Analyst, OHMG Access Center, Downtown Orlando


Job position: Workforce Management Analyst, OHMG Access Center, Downtown Orlando, Orlando, FL, USA

of identifying call volume trend changes, conducting attendance management, and intaking PTO requests. Conducts data analysis... and prepares reports and presentations, including daily contact center performance, root-cause analysis, and trends and behaviors.....

Job Location: Orlando, FL, USA

Salary: unspecified

Company: Orlando Health

Job posted: 29 Jun 2024

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