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Manager, Technical Security Customer Operations (Cybersecurity Platform Support / MDR / SaaS Services Team Leader)


Job position: Manager, Technical Security Customer Operations (Cybersecurity Platform Support / MDR / SaaS Services Team Leader), Madison, WI, USA

, manage, and mentor a team of cybersecurity analysts, managing 24/7 support for our products. Maintain operations daily... routine tracking team performance against SLAs and KPIs Supervising complex issues resolution and serving as an escalation.....

Job Location: Madison, WI, USA

Salary: $130000 - 170000 per year

Company: HUMAN

Job posted: 25 Dec 2024

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