Contact Center Supervisor
Job position: Contact Center Supervisor, White Plains, NY, USA
as well as ongoing training for existing team members. Conduct quality monitoring and evaluations of calls to assess agent performance... and adherence to scripts and procedures. Provide feedback and coaching to agents based on quality evaluations to improve customer.....
Job Location: White Plains, NY, USASalary: $60000 - 65000 per year
Company: HumanHire
Job posted: 08 May 2024
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