Front Desk Supervisor
Benchmark Hospitality
- Clearwater Beach, FL
- Permanent
- Full-time
- Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
- Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
- Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Ensuring a safe and healthy environment for our team members and guests following all hotel policies and procedures