Express Service Advisor
Chapman Las Vegas Dodge Chrysler Jeep
- Las Vegas, NV
- Permanent
- Full-time
- Excellent commission pay plan with uncapped earning potential
- Company culture that promotes professional growth and development
- Dealership is closed Sundays!
- Paid time off and paid holidays
- Low-cost medical, dental and vision insurance
- Life insurance and disability coverage
- Company contributions into 401(k)
- Employee/family discounts on vehicle purchases and service
- Employee assistance program, volunteer opportunities and more!
- Schedule, confirm and prepare for customer appointments, ensuring an efficient service experience
- Determine vehicle needs based on customer feedback, vehicle inspection, and current mileage
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate regularly with technicians and parts associates to ensure timely completion of work
- Follow-up with customers on the status of their vehicle and satisfaction of service
- Previous customer service or sales experience is required
- Prior automotive service advisor/writer experience is a plus
- Excellent interpersonal and customer service skills
- Strong time management and organizational skills
- Ability to achieve sales goals
- Must have a valid driver’s license and clean driving record
- Must pass a pre-employment background check and drug screen