Position PurposeDrive successful SwimLabs business through excellence on the aquatics side of the business.Essential Job DutiesHiring, Training and Developing PeopleTraining of SwimLabs Instructors: Facilitation of entire training program for SwimLabs instructors including the curriculum and practical trainings of the SwimLabs Level 1 and Level 2 programs.-Must be able to communicate detailed SwimLabs training programs to instructors with various levels of experience-Maintain the high standard of teaching requirements of SwimLabs Swim School-Detailed management of training schedules to make sure that training requirements are metInstructor Review Program: Facilitation of Quarterly and Annual reviews for all instructors.-Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program-In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors-Must be able to critique employee performance and communicate feedback effectively-Must be able to identify employee deficiencies and provide supplemental trainingOngoing Education: Development and communication of ongoing education material to instructors.-Promotes continuing education and development of instructors-Communication of training provided by Corporate or development of material needed by local staff-Should have knowledge of current competitive swimming techniquesPoolroom and Equipment Room Management: Management of all poolroom and equipment room operations including ongoing maintenance, cleaning, and chemical usage.-CPO Certification required-Maintains pools according to local health department requirements-Keeps the poolroom clean and operational to high SwimLabs standards-Manages usage and supply of all chemicals, tools, and equipment-Manages equipment and keeps all functionality at all times-Delegates responsibilities to staff and oversees teamworkFrontline Technical Support: Responsible for all technology involved with lessons.-Maintenance of computer and camera systems-Acts as first responder to technical issues-Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issuesStaff Culture: Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.-Maintaining a safe, secure, and legal work environment-Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other-Implementation of team building activities that lead to employee retentionWork closely with SwimLabs Operations Manager on many business related duties including, but not limited to:-Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors-Scheduling training, classes, staff availability, and on-going educationDesired Qualifications-Strong organizational skills-Interpersonal skills-Coached for a minimum of 2 years-Effective communication skills-Passionate about swimming-Background in swimming-Undergraduate degree preferred
