Catering Sales Manager
Four Seasons Hotels
- Boston, MA
- Permanent
- Full-time
- Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
- Conduct property tours and entertain planners of meetings, social events, and weddings.
- Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
- Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
- Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
- Assist Conference Services Department as required, particularly during large group movements
- Mentor and develop Administrative staff for future career growth
- Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance with high telephone volume and walk-in site inspections.
- Perform other tasks or projects as assigned by hotel management
- Provide input on the marketing plan and budget.
- The ideal candidate has previous experience in a luxury, fast-paced environment.
- Must have 3-5 years in a catering sales or banquet assistant manager role.
- Excellent reading, writing and oral proficiency in the English language.
- Strong selling and interpersonal skills.
- High level of creativity & attention to detail.
- Ability to handle multiple tasks and make decisions in a fast paced client driven environment.
- Ability to work long and irregular hours, weekends and evenings
- Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.
- 401(k) Retirement Matching Plan
- Ability to experience our hotels as a guest through the Employee Travel program
- Highly competitive salaries and incentives
- Educational assistance programs, as well as in-house training workshop for all employees.
- Complimentary Life insurance
- Paid Sick Time Off
- Complimentary Employee Meals
- And much more!