Lab Technical Manager Full Time Days - Toledo, OH
American Esoteric Laboratories
- Toledo, OH
- Permanent
- Full-time
- Responsible for orientating, evaluating and documenting competency of testing personnel.
- Establishes, maintains and revises departmental policies and procedures to include departmental programs, quality control, performance improvement and safety.
- Oversees and reviews patient test results and quality control results and takes remedial action when indicated.
- In collaboration with the Laboratory Director, coordinates the activities of the overall laboratory Quality Improvement Program.
- Responsible for collecting data and information to enable the monitoring of high volume or high impact processes prone to error.
- Summarizes and graphs data derived from a set of tacking indicators chosen by the Quality Improvement Committee and prepares reports for internal and/or external reporting.
- Maintains departmental expenses and productivity as budgeted.
- Oversees or prepares employee schedules, approves timesheets, approves and monitors PTO to ensure availability to effectively handle daily activities
- Monitors employee performance, completes and conducts periodic evaluations, counsels and disciplines as necessary in accordance with guidelines.
- Continuously trains and updates team on new policies/procedures and other information.
- Performs all other duties as assigned.
- Bachelors in Chemical, Biological, Medical Technology or Physical Science; or equivalent exam is required.
- One (1) year of laboratory training from an accredited program is required if B.S. is not in Medical Technology.
- Four (4) years of laboratory testing in a high complexity environment is required.
- Six (6) years of laboratory testing in a high complexity environment is preferred.
- Two (2) years of experience in developing, implementing and coordinating a Quality Improvement Program is preferred.
- Ability to communicate effectively, both orally and in writing.
- Ability to work independently, be attentive to detail, and provide quality work.
- Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
- Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.
- Ability to demonstrate knowledge of medical terminology related to blood collection.
- Ability to operate medical tools and equipment in carrying out phlebotomy procedures.
- Ability to maintain the confidentiality of employee, patient, client, and company information at all times.
- Ability to demonstrate commitment to compliance with applicable laws: federal and state regulations, including CAP, CLIA, HIPAA, Safety, and OSHA Regulations. Proficient with Microsoft Office Suite or related software.