Trauma Hospital Manager
Arizona Humane Society
- Phoenix, AZ
- Permanent
- Full-time
- Competitive salary
- Medical & dental
- 401(k)
- PTO and paid holidays
- Continued education, including paid Fear Free certification
- Discount on veterinary services
- Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
- Develop high-performing teams, increasing efficiency and minimizing complications.
- Determine staffing needs and supervise hospital veterinary support staff including recruiting, interviewing, hiring, scheduling, training, coaching and counseling, payroll, performance appraisals and salary increase recommendations.
- Address and resolve employee grievances, and employee relations issues with support from leadership and HR.
- Work with team to develop individual development plans and goals.
- Evaluate and update policies and procedures to keep the hospital in adherence to veterinary board requirements.
- Prepare department budget and manage expenses within the budget.
- Work with purchasing agent to purchase all medical equipment, supplies and drugs for clinic operations.
- Compile and report daily, weekly, monthly, and yearly statistical data for the Director of Shelter Medicine as needed in a timely manner.
- Respond to emergency calls from staff requiring authorization for treatment or transfer of animals to emergency medical facilities.
- Regularly evaluate department staff, practices and procedures to determine need for improvement, revision and/or deletions.
- Minimize AHS' liability in accordance with current Arizona State Statutes, local, state and federal standards.
- Assist adopters with any post-adoption concerns or for any follow-up medical services required.
- Formulate and offer medical related training for staff, be the administrator of all online training opportunities for staff.
- Attend AHS leadership meetings and offer input on major decisions in other departments.
- Research new ideas for improving operations and present recommendations to the Director of Shelter Medicine.
- Other duties as assigned.
- Bachelor's degree in Business Administration preferred OR three to five years' management experience.
- Three to five years' in a veterinary medicine role. Minimum 3 years veterinary technician or veterinary assistant experience.
- Knowledge of AZ Premise and DEA requirements preferred.
- Experience in an animal welfare organization preferred.
- Must have excellent attention to detail, be able to solve complex problems with the ability to balance multiple priorities.
- Able to flourish in a high-volume, fast-paced, ever-changing environment.
- Possess excellent customer service and interpersonal skills, and be able to resolve conflict.