Automotive Technology Expert

Michael Hohl Automotive Group

  • Carson City, NV
  • Permanent
  • Full-time
  • 2 months ago
At Michael Hohl Automotive Group, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. A Northern Nevada automotive mainstay since 1984, Michael Hohl Automotive Group is made up of Michael Hohl Automotive Group GM/Cadillac/Buick/Chevrolet, Michael Hohl Honda, Michael Hohl Automotive Group Subaru, Battle Born Harley Davidson and the Michael Hohl Automotive Group RV Center.Benefits
  • Flexible Work Schedule
  • Benefit Package available. Medical, Dental & Vision
  • Positive Work Environment
  • 401K Plan
  • Vacation
Responsibilities
  • Preparing and inspecting the new Subaru vehicle prior to delivery to ensure the vehicle is ready to deliver to the customer.
  • Setting a realistic expectation with the customer of the length of the delivery process and offering the availability of a Love-Encore delivery.
  • Assist consumers in personalizing their Subaru vehicle technology settings.
  • Perform a detailed delivery to the consumer including a through explanation of the proper operation of the Subaru vehicle features and all documentation and resources available to them.
  • Explain and enroll customers in Subaru STARLINK services.
  • Schedule the first Service appointment.
  • Perform Love-Encore deliveries with customers to address and solve lingering functionality questions subsequent to the purchase to ensure customer satisfaction.
  • Update the retailer customer contact points with current Point of Purchase material.
  • Utilize and maintain resources at the retailer to assist in technology related questions and provide information support to teammates.
  • Assist the Subaru Service department with customer technology questions and concerns on the service drive.
  • Deliver an exceptional Subaru experience in all customer interactions
QualificationsStrong desire to succeed and eagerness to improveTechnological aptitudeExperience in a customer-facing roleProfessional appearance and positive personalityExcellent written and verbal communication skillsMinimum of High School degree or equivalentAble to work flexible hours, including weekends and holidaysHave reliable transportation to and from workplaceValid driver's license and clean driving recordMust submit to background check and drug testWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Michael Hohl Automotive Group