Chromebook Sr. Director of Operations

2020 Companies

  • Austin, TX
  • Permanent
  • Full-time
  • 28 days ago
Job Type: RegularWork Location: Remote - TX - CSTOverview:2020 Companies is now hiring a remote Sr. Director of Operations role representing Chromebook!The Senior Director of Client Services will lead a team to achieve both operational excellence and strategic goals. They'll ensure all functions within their Client Services group are aligned with company plans and that the team adheres to established policies, procedures, and training programs. This leader will be instrumental in growing the business by identifying and pursuing strategic alliances and opportunities. They'll also focus on maximizing revenue from existing clients by fostering strong relationships and securing new business within the current client base.What's in it for you?
  • Receive competitive annual salary, paid weekly
  • Eligible for quarterly bonus incentive
  • Mobile phone reimbursement
  • Work remotely, from home and travel as needed
  • Eligible for health, dental, and vision benefits
  • 401K Program with matching
  • Paid Time Off
  • Paid Holidays
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Leadership Development Program
  • Employees special pricing for multiple clients
About Company2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.Job Description:
  • Define, refine, test and implement strategic plans; activities include primary research, industry, market and competitive analysis, and customer needs assessment
  • Identify, build, and manage long-term relationships with strategic partners
  • Develop, maintain and communicate knowledge, awareness and understanding of company policies and procedures, goals, objectives and strategies
  • Oversee programs and action plans and regularly evaluate the departments progress to meet company and departmental productivity goals
  • Participate in development and preparation of annual preliminary budget for operations and activities, and adjust programs and strategies to meet financial objectives
  • Review monthly and performance reports and assure proper and timely resolution of personnel issues, complaints and conflicts
  • Create and maintain a culture of accountability and ensure adequate training
  • Ensure business conducted within the organization is of the highest ethical and professional standards
  • Develop and maintain an effective department through proper selection, training and assignment of personnel
  • Assist in establishing and maintaining departmental time lines and priorities
  • Continually develop in conjunction with senior management the marketing strategic plan
  • Maintain thorough knowledge of key market trends
  • Identify future industry trends and client contact opportunities
  • Serve as initial point of contact in developing and maintaining new business relationships
Performance Measurements:
  • Creation of professional, concise and persuasive presentations as required for clients
  • Ensure all projects are completed on time to satisfaction of internal and external needs
  • Initiate and complete proposals, terms and conditions, negotiations, and execution of opportunities
  • Accurately create opportunity assessment, market evaluation, and financial evaluation of existing accounts
  • Develop client/product roadmap in the long, mid and short term incorporating customer needs, input, and feedback from internal and external groups
  • Benchmark performance against internal and external goals
  • Persuade existing clients to change processes when necessary in order to accomplish goals
  • Penetrate account base completely to maximize existing lines of business while securing new lines of business
Qualifications:
  • Bachelor Degree required; Master’s degree a plus
  • 7-10 years of relevant experience
  • Must have highly developed written and verbal communication skills, including the ability to provide concise monthly business summaries, deliver presentations to all levels
  • Ability to develop high level of credibility and positive professional working relationships with team members, peers and upper management
  • Ability to motivate staff and effectively resolve performance issues
  • Proven track record in sales and marketing
  • Successfully manage client teams responsible for key accounts
  • Ability to show judgment and initiative to make decisions and problem solve
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

2020 Companies