Account Manager
Digital Resource
- West Palm Beach, FL
- Permanent
- Full-time
- Assist in the execution of day-to-day tasks needed to develop world-class digital marketing and social media campaigns for clients with budgets ranging from smaller projects to very large, complex initiatives.
- Work with multiple clients, from smaller projects to complex projects, with the goal of meeting or exceeding team and client expectations.
- Communicate project information to the appropriate departmentalized teams to ensure that the solution addresses the client's campaign requirements under the guidance of the account management team leader.
- Demonstrate creativity in meeting client campaign requirements and ensure client satisfaction and loyalty.
- Ensure that you are building strong interpersonal relationships with clients, vendors, and internal teams to foster collaboration and drive successful outcomes.
- 2-3 years of experience working in a Marketing Agency.
- Excellent organizational and time management skills.
- Positive outlook and good interpersonal skills.
- Strong customer service experience.
- Understanding of digital project management methodologies, including the ability to develop detailed work plans and specifications, perform resource allocations, and assist in running team meetings.
- Ability to identify and resolve issues and manage risks.
- Working knowledge of:
- New web technologies
- Web development processes
- Delivery of solutions with digital media creative components
- Media and advertising projects
- Digital analytics implementation
- Ability to work on multiple projects and with multiple clients.
- Excellent verbal and written communication skills.
- Hybrid Schedule
- Health Insurance
- Dental Insurance
- 401k matching
- Paid Holidays
- Paid Time Off (PTO)
- Unpaid Unlimited Time Off (UTO)
- Employee Referral Commission Program
- Monthly Office Parties
- Team outings
- Opportunity for weekly prizes, such as gift cards, movie tickets, and team lunches
- Ongoing Training (DR Classroom, Certifications, etc.)
- High-energy work environment
- Transparent, open communication culture
- Snacks, snacks, and more snacks
- Downtown location (so many restaurants!)
- Free downtown parking 24/7