Customer Care Specialist
Lucerne Bakery
- Miami, FL
- $9.00 per hour
- Permanent
- Full-time
- Flexible schedule
- Opportunity for advancement
- Bonus based on performance
- Training & development
Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional product quality and customer service. We're on a mission to become Florida's #1 bakery and seek positive minded individuals to join us.Mission Statement:
At Lucerne Bakery, we're dedicated to spreading happiness with every customer visit and every delicious bite. Our core values prioritize unmatched customer service and unwavering commitment to freshness. We strive to cultivate a positive workplace environment, where our team members thrive. Together, we craft unforgettable experiences for our customers.Core Values:1. Communication2. Positive altitude3. Teamwork makes the dream work.Experience: Preferred but not required. We value a friendly demeanor, teamwork, willingness to learn and dedication to exceptional service.Schedules: All shifts include 2 days off a week. Weekends and holidays are essential. We're flexible to accommodate operational needs.Shifts Needed:
- 5am - 1pm (Full Time)
- 1pm - 9pm (Full Time)
As a Customer Care Specialist, you'll uphold our commitment to excellence by providing exceptional service, uphold our core values and maintaining product quality.Key responsibilities include:
- Greeting and assisting customers
- Understanding our products and making recommendations
- Ensuring consistent product quality
- Handling customer feedback with empathy
- Maintaining a clean and welcoming environment
- Must speak Spanish and English
- Eligibility to work in the US
- Willingness to learn & be better than yesterday
- No prior customer service experience necessary
- Excellent communication skills
- High School Diploma or equivalent
- Competitive wages
- Great tips averaging $400-$700+ per week
- Career growth opportunities
- Fun and energetic environment
- Employee discounts