IT Dynamics 365 CE Developer II
TruGreen
- Memphis, TN
- $65,979-109,965 per year
- Permanent
- Full-time
3. Contribute to help the team to maintain support for the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms
4. Develop scripts, identify, and resolve website bugs on Microsoft Dynamic 365 Sales/Customer Service and Microsoft 365 Customer Insights to enhance user experience.
5. Contribute to code reviews, best practices, and CRM customization standards to be utilized on Dynamics CRM and Customer Insights-based projects
6. Build and configure CRM forms, views, dashboards and workflows, plugins, web resources/scripts
7. Build, update, and configure Customer Insights artifacts to help support the Marketing Team8. Build endpoints to integrate Dynamics with external systems and sources using SOAP, XML, and REST APIs along with different integration patterns9. Create and maintain schema and code to support system/program requirements and adhere to company standards, policies, and procedures
10. Create and maintain appropriate user and technical documentation, in addition to support playbooks
11. Work with clients to resolve problems in a timely manner and escalate as appropriate
12. Work independently, balance multiple/competing priorities, and execute accordinglyCompetenciesCustomer Focus – Building strong customer relationships and delivering customer-centric solutions.Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Education and Experience Requirements
- Bachelor’s Degree in Computer Science, Information Systems, or related field of study or 5+ years applicable equivalent work experience
- Should have 5+ years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules (Sales, Marketing and Customer Service)
- Dynamics 365 CE/CRM cloud experience preferred
- Mandatory Qualifications 5+ years working with JavaScript, HTML, CSS, Dynamics 365, CRM SDK, Custom plug-ins for Dynamics CRM
- Hands on Experience with and/or Knowledge of the Power Platform components (Power Apps, Power Automate, Power BI)
- Experience with agile development and source control management through Azure DevOps
- Experience in the design, maintenance and implementation of web applications that interact with database systems
- Experience working with business, engineering, and product teams to translate visions and requirements to Application Development teams
- Think strategically and balance short-term needs with longer-term business priorities
- Quick learner who can adapt to changing priorities
- Self-Driven team player, with a very strong work ethic and high energy able to work effectively independently or collaboratively with end-users, clients, implementation/developers while maintaining professionalism
- Must demonstrate initiative and ownership of assigned responsibilities
- Be familiar with Agile/Scrum methodologies and best practices
- Excellent verbal, written, computer, technical communication, and presentation skills
- Possess strong task management and communication skills
- Demonstrated ability to manage multiple tasks and/or projects to meet short turn-around times while effectively adhering to strict quality control standards
- Possess project experience regarding estimates and deliverables with a high degree of accountability
- Microsoft Dynamics Certifications a plus
- Sit, stand, and walk
- Use hands and arms to handle, feel or reach
- Speak and hear
- Use close vision abilities
- Lift or move up to 25 lbs
- Stoop, kneel, crouch or crawl
- Noise level
- Low to moderate
- Adverse Conditions
- Minimal