Applications Engineer (Hybrid Office Schedule)
AFL
- Duncan, SC
- Permanent
- Full-time
- A hybrid in office schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
- Drive integration of product solutions for Hyperscale, Enterprise and Service Provider Markets.
- Support development of new technologies with R&D and Product Management Teams.
- Become a Subject Matter Expert (SME) on assigned product groups
- Provides Technical support to Sales Team (direct sales staff and AFL agents).
- Provides Technical support for Customer Service group.
- Provides Technical Training for customers and sales personnel.
- Provide On-site installation support and contractor supervision.
- Develop and write application notes and practices of “system solutions”.
- Investigate new customer technology direction and provide feedback to product groups.
- Manage support for beta test and field trials of AFL products.
- Identify potential new product opportunities based on customer application needs.
- Provides input on product development to Product Line Manager and Design Engineering to ensure form, fit and function of new products from the customer perspective.
- Promote AFL industry leadership by publishing trade articles.
- BS Degree in Engineering or related field
- 3+ years of experience in fiber optic systems design and technology skills preferred
- Experience or knowledge fiber optics field support
- Willingness to travel approximately 30% of the time.
- Ability to develop in-depth product knowledge and understanding of the product application of all AFL products
- Self-motivated and able to work independently or on a team
- Demonstrated ability to establish strong customer relationships
- Self-starter with integrity and confidence who strives to achieve even the most challenging environments with limited supervision.
- Team player with well-developed interpersonal skills who is comfortable in a cross-functional, multi-cultural environment.
- Strong presentations and technical writing skills
- Strong analytical capabilities.
- Good organization and time management skills