Universal Banker II - Vernon -Part Time 30 Hours
Dime Bank
- Vernon, CT
- Permanent
- Part-time
- Responsible for the achievement of operational (as provided by the VP of Operations and Administration) and revenue (as provided by the VP of Business Development) benchmarks
- Explains, promotes, sells, and/or cross-sells products and services based on customers’ needs and meets or exceeds defined individual sales, referral, and service goals
- Retains/acquires business (Retail and Commercial) relationships through participation in active calling of existing customers and prospects. Refers customers to business partner expert for mortgages and loans, financial services and commercial business needs
- Serves as a primary contact for customers; accurately performs routine account transactions; opens and closes accounts; and assists customers in service inquiries
- Employs problem-solving skills and sound judgment and recommends appropriate solutions to resolve customer problems, concerns, requests
- Meets branch operations and security requirements in the opening and/or closing of the branch on a rotating basis and in the balancing of the cash vaults and ATMs. Adheres to compliance procedures and operational risk controls in accordance with any and all applicable regulatory requirements, standards, and bank policy
- Comply with SAFE Act requirements and Obtain/maintain a unique NMLS number
- Actively participates in community activities, represents Dime Bank in a favorable and professional manner
- Performs other assigned duties essential to the operation of the branch
- Two or more years of experience in a retail environment, including sales and cash handling
- Adherence to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
- Effective selling, cross-selling, referral skills
- Exceptional customer service, and strong interpersonal and customer relationship building skills
- Excellent verbal and written communication skills, and a demonstrated ability to interact well with all levels of personnel
- Strong problem-solving and negotiation skills
- Ability to prioritize, handle multiple tasks, and work independently
- General office environment
- Ability to lift bags of coin
- General office equipment, i.e., calculator, photocopier, etc.
- Computer
- Coin machine
- Bill counter
- Check imaging hardware