Commercial Insurance Customer Service Representative

QUANTUM SOURCE INSURANCE GROUP LLC

  • Pittsburgh, PA
  • $40,000-75,000 per year
  • Permanent
  • Full-time
  • 1 month ago
We currently have a position available in our completely renovated Pittsburgh office for a highly organized Customer Service Representative with excellent communication and problem-solving skills.We are a rapidly growing company offering both commercial and personal lines insurance. With over 25 insurance companies we represent, we have a policy to fit most businesses and individuals at the most competitive premium. Our tremendous growth has created a need for additional Insurance Agents / Client Service Representatives. Our organization is very demanding, very goal-oriented, and we only seek highly driven and motivated individuals.At Quantum Source Insurance Group, we value and seek committed team players that possess outstanding customer service skills and a sincere desire to meet the needs of our customers.Job responsibilities include:
  • Answering incoming phone calls from existing and prospective clients, assessing their needs, and provide solutions as needed
  • Help sales team rate new policies through our agency carrier portals when needed
  • Cross-sell products to existing clients
  • Process endorsements such as vehicle additions, driver additions, etc.
  • Process renewals on our existing book of business each month
  • Maintain detailed and accurate database of client information using our agency management system
  • Other duties as assigned
  • We must stress that this is a high energy, fast moving company. The ability to multi-task and stay organized is vitally important.
Qualifications:
  • Active Pennsylvania Property and Casualty License
  • At least one-year commercial insurance experience
  • College degree preferred; high school diploma required
Benefit Conditions:
  • Waiting period may apply
Communication method(s) used:
  • Email
  • Phone
  • Chat
Schedule:
  • Monday to Friday
Work Remotely
  • Can be considered
Job Type: Full-timeSalary: $40,000 - $50,000 plus unlimited commission potentialBenefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Commission pay
COVID-19 considerations:To ensure the safety of our employees our office is cleaned nightly by our building's cleaning service which uses hospital grade cleaning solutions. We also do a team deep clean of the office once per week.Education:
  • High school or equivalent (Preferred)
Experience:
  • customer service: 2 year (Preferred)
License/Certification:
  • Property and Casualty License (Preferred)
Work Location: In person and remote as neededFlexible work from home options available.

QUANTUM SOURCE INSURANCE GROUP LLC