Customer Service Representative
Indy Leasing dba Aarons
- Jasper, IN
- Permanent
- Full-time
- The Acquisition and Maintenance of Customers
- Accept and process current customer payments
- Process Order Forms and references
- Input customer information into the store computer for new lease agreements
- Update customer information and account status in the store’s computer system
- Answer incoming telephone calls and route them to appropriate personas per the first up system
- File and maintain customer folders and records
- Assist customers on the showroom floor
- Direct customer opportunities immediately to the Sales Manageras it relates to sales and service
- Maintain the appearance and organization of the customer transaction counter
- Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
- Maintain regular mailing campaign
- Other tasks as assigned by management
- Excellent interpersonal skills are required for daily customer contact
- Professional appearance
- Computer operations ability
- Good communication skills
- Excellent organizational skills
- Excellent telephone etiquette
- Strong sales skillsshowroom and telephone
- High energy level
- Able to lift 50 lbs.
- Preemployment
- Successful reference check and verification, drug screen, criminal background investigation and required