Customer Service Representative - State Farm Agent Team Member
State Farm
- Aiken, SC
- $24,000-65,000 per year
- Permanent
- Full-time
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Bonus based on performance
- Paid time off
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Work with the agent to develop and maintain a digital marketing system to promote the office.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to identify and support local community events in our market.
- Work with the agent to help manage the website and social media content.
- Salary
- Commissions/Bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Achieve mutually agreed upon marketing goals
- Property and Casualty license (must have currently)
- Life and Health license (must have currently)