Assistant Community Manager- Affordable housing HUD
Edgewood Management
- McKeesport, PA
- Permanent
- Full-time
- Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
- Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections
- Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections.
- Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets
- Evaluate current market conditions and competition.
- Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
- Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests.
- Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
- Operate within budget and purchasing guidelines.
- Maintain curb appeal by walking/inspecting property and vacant units.
- Ensure company policies and procedures are met.
- Attend court proceedings, as necessary.
- Coordinate and lead staff meetings, as necessary.
- Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area
- Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
- Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
- Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team
- Previous Property Management Experience – REQUIRED
- At least two years of Project Based Section 8 experience as an Assistant Community Manager
- Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations
- Working knowledge of the affordable housing recertification process
- COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
- Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
- Outstanding customer service skills
- Exceptional verbal and written communication skills
- Accounts receivable and collections experience a MUST
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
- Minimum of basic knowledge of computers
- Ability to use Outlook and OneSite/Yardi
- Intermediate knowledge of Microsoft Suites
- Minimum of basic Internet knowledge
- Medical, Dental & Vision
- Prescription Drug Program
- Paid Vacation & Holiday
- Paid Personal/ Sick Leave
- Company Paid Life Insurance
- Company Paid AD& D Insurance
- Company Paid Short- Term
- Company Paid Long-term Disability
- Supplemental Life Insurance
- Dependent Supplemental Life Insurance
- Educational Assistance
- Financial Planning
- Retirement Savings Plan with company matching
- Company outings and events