Member Service Representative/Personal Banker
Jovia Financial Credit Union
- Westbury, NY
- $42,164-49,605 per year
- Permanent
- Full-time
- Competitive compensation with paid training
- Open communication and an amazingly positive staff
- Managers who value input from their employees—we believe in you!
- A friendly, inviting work environment
- Work that feels like a second home with family events hosted by Jovia!
- Leaders who are involved, transparent and coach you
- Professional development and a perfect atmosphere for learning
- Fun social activities to nurture creativity and teamwork
- Business casual dress with annual corporate gear allowance!
- Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)
- School Loan Repayment & Gym Reimbursement (Full Time employees)
- Lots of growth and advancement potential
- Estimated Salary Range for this Position: $42,164-$49,605
- A CEO with brilliant vision and aspiration
- Direct dealing with member and potential members
- Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.
- Efficiently and accurately process transactions (loan payments, transfer of funds)
- Research and resolve member concerns
- Sufficiently and accurately record information
- Efficiently utilize the software system provided to perform member transactions
- Engage with members to obtain information and explain available services to meet their financial needs.
- Bachelor’s degree or minimum of 18 months of relevant experience in the financial industry or in a customer service
- Previous banking or financial services experience
- Desire to provide outstanding member service
- Ability to discuss products and services
- Professional appearance coupled with an enthusiastic, assertive personality.
- Self-motivated
- Strong computer skills
- Excellent communication skills
- Thorough knowledge of negotiable instruments
- Dependable (arrive to work on time as scheduled)