Client Services Coordinator at the Fairbanks Corps
The Salvation Army
- Fairbanks, AK
- $16.00 per hour
- Permanent
- Part-time
- Associate degree or higher or 2 (two) years of experience in a related field (social services, education, health field, etc.).
- A working knowledge of local resources and community stakeholders is strongly preferred.
- Working knowledge of general office equipment.
- Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries, and clients.
- Proficiency with essential Microsoft office software (Word, Excel, etc.).
- Demonstrated ability to work as part of a team.
- Excellent oral and written communication skills.
- Valid driver’s license with an acceptable driving and criminal history records.
- Efficiency in WellSky social services database.
- Experience collaborating with diverse community agencies in Alaska or similar communities.
- Provide services to families seeking assistance through community networking.
- Provide family continuity of care to include rental assistance, utility assistance and vouchers for clothing, household goods and furniture.
- Become proficient in the HUD HMIS data collection system or similar system.
- Utilize HUD HMIS data collection system as required per grant stipulations.
- Assist individuals seeking information regarding Salvation Army services, i.e., in person, via phone or email.
- Maintain client and statistical records, reports, and data for all Family Services-related assistance, including BHAP fund distribution, by required deadlines.
- Support data collection and outcome measurements leading to further enhancement of The Salvation Army’s services to families at risk.
- Outreach to other local social services agencies/programs.
- Assist with seasonal programs to include, but not limited to, Back to School, Thanksgiving and Christmas.
- Work with and recruit volunteers, in conjunction with the Volunteer Coordinator, to support Salvation Army social service opportunities.
- Provide back-up support, as needed, to CSFP and TEFAP food box distribution.
- Driving responsibilities include, but are not limited to running work errands, picking up the mail, and attending staff meetings.
- Perform other related duties as assigned.
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent basis.
- Ability to grasp, push/pull objects, and reach overhead.
- Ability to see and hear at normal ranges with corrective devices, if necessary.
- Ability to lift up to 50 lbs.
- Ability to understand and produce written and verbal information.
- Ability to operative a motor vehicle in daylight, darkness, and in inclement weather conditions.