Center Operations Manager in Training (COMiT)
Ally Behavior Centers
- McLean, VA
- $60,000-70,000 per year
- Permanent
- Full-time
- Assisting with and learning from the current Center Operations Manager(s) - a variety of job duties including but not limited to:
- Managing communication with the parents and families enrolled in our program
- Onboarding new clients and hosting center tours
- Managing and approving sick leave and vacation requests for employees
- Validating the accuracy of center schedules
- Holding clinicians accountable for submitting session notes within 48 hours
- Ensuring that clinical note audits occur to maintain accuracy of billing
- Maintaining employee certifications and credentials
- Document management, both for clients and employees
- Ensuring adherence to budget requirements for center purchases
- Communicating with the insurance and billing department regarding client insurance authorizations
- Communicating with the talent acquisition department regarding any resignations or staffing needs
- Maintaining and recognizing staff birthdays and organizing team-building events
- Our ideal candidate is an energetic, outgoing person who can inspire staff on both good and bad days.
- Willingness to travel to multiple locations across the DC and/or Baltimore metro areas during training period required
- You are comfortable wearing different hats!
- Detail oriented and a meticulous note taker.
- You are compassionate and have a high EQ - we work with families who have children with developmental delays. You take pride in excellent customer service and patient experience.
- You have varied interests and passions that you can dive deeply into. Maybe you love Russian Literature, minored in it in school, and are part of a local book club with some like-minded friends.
- You have strong and fluent written and oral communication skills. This should shine through in your cover letter - show us your style and professionalism.
- You like to work hard and aren't just collecting a paycheck and letting the time pass. Excellent performance and building something special are what you find most fulfilling in life. If you have a project on your plate, you won't stop because it's 5pm.
- You are self-motivated and want to move up and grow with our ever-expanding company.
- You are level-headed and naturally approachable. A charismatic leader who can inspire staff on good and bad days. Always a team player - you push those around you to excel.
- You understand health insurance and health insurance jargon
- You have managed a large team before, and you take pride in getting the most out of each team member.
- Must submit to a federal and state background check
- Strong organizational skills
- Strong leadership and management qualities
- Excellent written and oral communication skills
- A professional, self-motivated, and solution-oriented mindset
- Ability to implement creative solutions to issues that arise
- Ability to collaborate with a wide variety of professionals and build trusting relationships
- Ability to manage multiple projects and priorities simultaneously
- Close attention to detail and an eye for consistency
- Flexibility in a changing day-to-day schedule
- Ability to sit, stand, and use a computer for periods of time
- Ability to bend, reach, and grasp objects
- Ability to lift up to 30 pounds
- Medical + HSA, Dental, and Vision coverage through Cigna
- 401(k) with Company Match
- Tuition Assistance Program (employees can earn up to $21,000 to assist/reimburse the cost of tuition)
- Short-Term Disability (100% Employer-Paid) & Long-Term Disability
- Spot Pet Insurance
- DoorDash Dash Pass
- Employee Assistance Program
- Term-Life/AD&D Insurance
- Whole Life Insurance
- Critical Illness with Cancer Insurance
- Accident Insurance
- Hospital Confinement Insurance
- Bonuses based on individual and company performance
- 18 days of paid time off plus 9 paid holidays