Customer Service Clerk II
Walman Optical
- Denver, CO
- Permanent
- Full-time
- Receive phone orders from customers in a thorough and friendly manner.
- Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely.
- Frame Tracing and order tray up.
- Accurate and timely data entry into Digital Vision Inc. (DVI) optical manufacturing software system.
- Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area.
- Monitor and expedite back ordered products. Communicate delays in filling order to customer.
- Receive and establish procedures for new products and file and organize product information.
- Perform other duties as assigned.
- High School Diploma, GED or equivalent; plus two (2) years of relevant work experience
- Previous background should include optical knowledge…retail or wholesale experience
- Ophthalmic and/or Digital Vision Inc. (DVI) optical manufacturing software experience preferred
- Good organizational and communication skills
- Ability to perform all clerical and computer functions in support of the lab operations as well as support of sales and marketing efforts
- Must be highly detail-oriented with the ability to meet and maintain deadlines
- Accurate Data entry skills
- Must be able to lift and/or move up to 25 pounds
- Competitive Salary
- Medical Insurance
- Dental Insurance
- Life Insurance
- LTD
- PTO
- 401(k) with company match