Technical Services Project Analyst (PR24006)

TMEIC

  • Roanoke, VA
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Job # PR24006Job Title Technical Services Project AnalystOffice Location Roanoke, VABusiness Function/Department Energy & Infrastructure Solutions/ Business Process and AnalysisSales Territory, if applicable N/AGeneral Role DescriptionProvide analytical and administrative services for warranty and technical services project managementRole Accountabilities- Originate projects in ERP, including client entry, project funding, budget creation and maintenance, invoice schedule generation, and integration tasks- Verify Terms & Conditions (T's & C's) on purchase orders, identify risks, resolve issues or escalate per guidelines prior to order entry- Identify required delivery dates for each project task, confirm with Sourcing that purchase orders are issued in a timely manner based on required delivery, reporting exceptions to management as appropriate- Issue invoices in timely manner when contractual billing requirements are met- Contact finance department for tax certificates if required and expedite if necessary- Generate requisitions, using ERP, by building item masters when necessary, confirming Harmonized Tariff System (HTS) Codes, identifying required delivery dates and cost targets; and retain supporting documentation- Generate, review, and distribute warranty, cost of quality, and vendor rework reports, as requested- Prepare commercial proposals of service work outside the scope of the original contract to meet internal and external clients' Request for Quote (RFQ) requirements and effectively communicate to the client- Review client PO and communicate with client to reconcile any discrepancies with proposal- Negotiate service invoice variations with clients to obtain a purchase order increase as needed- Recommend MIN/MAX stock levels of warranty parts to immediate manager based on sales forecasts and past failure rates to ensure inventory levels will meet demands of future- Monitor and report status of progress of all major proposals to immediate manager- Analyze and summarize historical project data to be used for preparation of business mid-range plan (MRP)- Expedite equipment deliveries through Sourcing as required- Coordinate efforts of a cross-functional team of client, supplier, packer, freight forwarder, carrier, and customs broker, to ensure timely delivery of product- Obtain and schedule necessary resources, such as parts and client and field engineering availability, for field change implementation- Track monthly warranty costs for the Technical Services group and report to immediate manager- Create site memos for each service project, per company policy- Enter new tasks into cost of quality project- Review and approve transferred timesheets and expense reports for assigned projects per applicable company policies, escalating to management as appropriateGeneral Employee Accountabilities- Bring full effort to bear on tasks assigned by manager- Give manager best advice- Give earliest notice when work cannot be delivered as specified- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment- Comply with all Company policies, practices, and procedures and all regulations and laws- Recommend viable improvements proactively- Ensure effective utilization of business tools and processesMinimum Qualifications- Bachelor's degree in related field or equivalent via education and/or work experience.- 3 years' related work experience
Demonstrated skills for preparing service proposals- Demonstrated knowledge of commercial contract terminology- Demonstrated negotiation skills- Demonstrated continuous improvement in areas of responsibility- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts- Proficiency in an ERP, MS Word, Excel, Outlook, and PowerPoint- Availability to travel domestically, less than 5%, sometimes with limited noticePreferred Qualifications- Demonstrated knowledge of scientific terminology and engineering processes- Demonstrated experience requiring application of international trade policies- Proficiency in Oracle ERP, MS Project, Access, Adobe Acrobat, Visio, AutoCAD, CRM tools, HTML- Advanced Excel skillsLink to TMEIC Corporation Americas website: . To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.EEO/AA/M/F/Vet/Disability Employer

TMEIC