Triage RN - Heart Associates, Full Time
Central Maine Medical Center
- Lewiston, ME
- Permanent
- Full-time
- Graduate of an accredited school of nursing with up to six (6) months Registered Nurse experience.
- Current RN license within the state of practice.
- Current American Heart Association Healthcare Provider BLS Certification required.
- IV Certification preferred
Demonstrates Competency in the Following Areas:
1. Provides direct patient care, evaluates outcomes, consults with the providers as required and adjusts nursing care processes as indicated to ensure optimal patient care.
2. Provides efficient, timely, and thorough assessment of patient needs based upon their initial telephone contact with practice.
3. Performs a head-to-toe assessment on all patients and reassessments as per policy. This may include pediatric, adolescent and geriatric patients and the general patient population.
4. Uses listening and communication skills to establish rapport with the patient and illicit a full history upon which to base an assessment.
5. Documents in a timely and consistent manner to communicate plans and outcomes.
6. Identifies problematic calls for later discussion and analysis.
7. Identifies triage trends in such areas as chief complaint presentation.
8. Participates in Quality Assurance analysis and trouble-shooting of clinical processes to enhance teamwork and positive patient outcomes.
9. Uses flags and or written messages to ensure communication among co-workers.
10. Uses established protocols to determine a safe and appropriate disposition for the patient.
11. Demonstrates ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
12. Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
13. Demonstrates knowledge and ability to perform of office diagnostic testing as ordered
14. Answers telephone calls in a professional manner; refers patient problems to the providers as indicated; schedules patient appointments.
15. Maintains accurate and continued nursing documentation including patient histories, conditions, treatments, responses and assessment of changes.
16. Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and family. Functions as liaison between administration, patients, physicians and other healthcare providers.
17. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patients served. Able to interpret data about the patient’s status in order to identify each patient’s age specific needs and provide care needed by the patient group.
18. Interacts professionally with patient and family and involves patient and family in the formation of the plan of care.
19. Demonstrates knowledge of emergency procedures.
20. Formulates a teaching plan based on identified learning needs and evaluates effectiveness of learning; includes family in teaching, as appropriate.
21. Maintains current knowledge of medications/vaccinations and their correct administration based on age of the patient and his/her clinical condition.
22. Follows the five medication rights and reduces the potential for medication errors.
23. Demonstrates knowledge of lab, x-ray, and other testing requirements, requisitions.
24. Follows established CMMG policies and procedures, objectives, performance improvement program, safety, environmental and infection control standards.
25. Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with practice standards.
26. Ensures an adequate stock of supplies and proper functioning of equipment.
27. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
28. Cooperates with other personnel to achieve organizational objectives, maintain good employee relations.
29. Demonstrates knowledge of healthcare plans, procedural costs.
30. Maintains a good working relationship with all staff members within the organization.
31. Demonstrates the ability to be flexible, organized and function under stressful situations.
32. Communicates appropriately and clearly to coworkers and providers.
33. Demonstrates the ability to assist providers with procedures and perform services requiring technical and manual skills.
34. Demonstrates the ability to perform treatments and provide services to level of licensure.
35. Ensures medical and surgical asepsis is carried out during treatment and special procedures
36. Maintains infection control standards for exam/procedure rooms, cleans, disinfects etc.
37. Maintains office instruments: knowledge of sterilization techniques and biological indicators for sterilization.
38. Meets current documentation standards and policies.
39. Maintains a good working relationship with all staff members within the organization.
40. Demonstrates the ability to be flexible, organized, and function under stressful situations.
41. Responds appropriately to the patient in an emergency or physically distressful situation.
42. Manages and operates equipment safely and correctly.
43. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education.
44. Follows proper procedures related to medico legal matters, including confidentiality, amendments of medical records, patients rights, medial records as legal evidence, informed consent and release of information.
45. Follow-up, such as test results, with the patients as indicated by provider or protocol.
46. Triaging the patient’s ills, consulting with the provider, and facilitates the appropriate therapy. Documents all conversations and follow-up.
47. Performs other related duties as assigned or requested.What It’s Like Working At CMH:We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members.CMH offers a robust benefits package that includes:
- Robust Paid Time Off (PTO) program
- Medical plan with enhanced Tier 1 benefits provided within the CMH system.
- Dental plan
- Vision plan
- Health Savings Account (HSA)
- Basic Life insurance at no cost
- Supplemental Life insurance
- Long-term disability insurance
- 401(k) or 403(b) retirement savings plans
- Tuition IO partnership for student loan repayment assistance and tuition assistance
- Family leave program for Parental Leaves
- Comprehensive Wellness Program