Amazon Account Manager
MPG II, LLC
- New Jersey
- Permanent
- Full-time
- Develop and execute growth-focused joint business plans with client, to include strategy, marketing, content, and inventory
- Proactively identify client needs and issues, identify solutions and see them through to completion
- Possess a clear understanding and command of client metrics related to growth, sales, inventory, content, marketing, and ROI
- Coach and educate clients on key business drivers and inputs
- Be an excellent manager of projects and deliverables:
- Work closely with internal process owners to set, track, and manage project timelines, inputs, and outputs
- Develop and maintain relationships with key internal SMEs and partners
- Communicate regularly with clients to understand business needs and priorities
- Regularly and clearly communicate with clients on project status and input requirements
- Provide best in class Ecommerce advisory and education
- Execute analysis to inform recommendations and client deliverables
- Monitor and understand clients’ competitive situation within the eCommerce space
- Stay up to date on industry best practices and trends
- Deliver excellent customer service
- Oversee the client onboarding process
- Ensure engagement deliverables are high quality and error free
- Maintain quarterly business reviews and objective meeting sessions with clients
- Advocate internally for clients
- Amazon retail (SVS or VM) experience, or experience managing an Amazon business for a vendor is a must
- E-commerce (Amazon or others)
- Client or account management
- Digital marketing / advertising
- Excellent communications skills
- Strong organizational and prioritization skills
- Ability to self-motivate and work in a fast-changing business environment
- Experience motivating cross-functional team members to get the job done
- Willingness to roll up sleeves and dive into the details; a “can-do” attitude
- Comfortable in spreadsheets, reporting, and analysis
- Bachelor's Degree or higher
- Experience with Excel, Word, PowerPoint, Outlook