Corp IT - Systems Engineer
Fidelity National Financial
- Jacksonville, FL
- Permanent
- Full-time
- General remediation of security vulnerabilities across the enterprise for workstations and servers.
- Provides support for security and compliance initiatives such as vulnerability remediation programs both ongoing and ad hoc.
- Deploys software updates through enterprise tools, such as Microsoft Configuration Manager, Windows Update for Business, Tanium, and using scripting such as PowerShell.
- Packages and deploys software and configuration in response to identified vulnerabilities.
- Monitors and reports deployments to requestors and management.
- Responds to service incidents and acts as an escalation point for enterprise IT staff for Windows platform issues and Corporate IT standards.
- Strict adherence to change control and communications policies and procedures.
- As part of a team, establishes and maintains technical standards, policies, and procedures for the enterprise, as they relate to vulnerability management on endpoints, including workstations and servers.
- Management of operating systems as Enterprise standards including Windows Client, Windows Server, and Linux distributions, and maintenance of said OS’s using management platforms.
- Implements policies and maintains policy compliance working across disciplines within and out of IT.
- Manages projects within end user computing disciplines including vendor management and coordination with internal teams.
- Bachelor's degree or equivalent technical experience.
- Microsoft Configuration Manager (formerly SCCM) Current Branch
- Microsoft Intune
- PowerShell scripting
- Familiarity with T-SQL
- Patch My PC
- Tanium
- SQL Server Reporting Services (SSRS) or Power BI report creation and maintenance
- Autopilot
- Other software packaging tools experience
- 5+ years managing and troubleshooting a managed Microsoft Windows environment including:
o Microsoft Active Directory and Group Policy configuration and administration.
o Windows Client and Server experience.
o PowerShell scripting.
o Knowledge and understanding of Microsoft Windows performance monitoring, troubleshooting, and networking technologies.
o Working knowledge of TCP/IP, DNS, and DHCP.
o Strong troubleshooting and critical thinking skills.
o Team collaboration skills, communication, and drive to ensure constant improvement in service, capabilities, and results.Additional Information
- Experience with PowerShell Application Deployment Toolkit (PSADT).
- Experience with ServiceNow or another service management platform.
- Strong documentation skillset.
- Ability to effectively communicate with various levels of IT across multiple disciplines.
- Ability to internally market Corporate enterprise initiatives to internal customers both in and out of IT.
- Understanding of ITIL/Service Management processes.
- Experience with cloud hosted environments preferred, Azure skills a plus.